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Shop Confidently.

We’re evolving how to get you what you need — fast, free, and safe.

Already know what you need?

  • Get fast and free delivery to your home*
  • Get it today using curbside pickup, ready in one hour*
  • Get home installation of appliances, TVs, fitness equipment and more

Do you have questions about a product or service?

  • Call 1-888-BEST BUY or click the Help icon on the right to chat with a Best Buy team member about questions big or small

Would you prefer to get advice and shop products in person?

A new way to shop in our stores.

As we re-open in select locations, we’ve redesigned our in-store shopping experience with your safety and convenience as our main goal. You can now schedule an in-store consultation online, by phone, chat or at the front of the store. At your scheduled time, we’ll pair you with a Best Buy team member. Please wear a face mask or covering before entering. We’ll ask you how you feel, and if you have concerns, we’ll encourage you to reschedule. All our employees are following multiple safety guidelines, including wellness checks, personal protective equipment, and social distancing. We’re taking this seriously so we can get it right, and we’ll be here when you’re ready.

Curbside pickup.

Drive up, and we’ll drop it in your car.

Free, contactless curbside pickup is available at, through our app and by phone. Most items are ready in one hour.* When your order is ready, use the notification email or the app to let us know you’re here, and we’ll bring your item(s) out. Then pop your trunk and you'll be on your way.

We’ll deliver and install the tech you need.*

Getting what you need is more important than ever, and so is having it up and running immediately. Where we can, we’re offering in-home installation of major appliances, TVs, fitness equipment and more. Before and during installation, we’re taking precautions — including employee health checks, social distancing, personal protective equipment, and more — so you can be confident your home is as secure as possible.


Now offering virtual In-Home Consultations.

Get help finding the tech that’s right for you with a virtual In-Home Consultation. It’s convenient and free. Schedule an appointment with an Advisor at 1-800-548-0828.

Curbside pickup

Curbside pickup and returns FAQs.

Find answers to your questions and safety concerns about utilizing contactless curbside pickup and returns.
Computer and clients.

Updates to our services and Geek Squad.

To keep you and our employees as safe as possible, we've made important changes to our in-store and in-home services, as well as how Geek Squad can support you.
blue shirt

Returns and exchanges.

If you want to return or exchange your purchase, time periods have been extended for most purchases made March 1, 2020 through May 17, 2020.
Best Buy

A note from our leadership about COVID-19.

Laptop, router, vacuums

Be-at-home essentials.

Room-refreshing appliances, the latest work-from-home tech and personal health-monitoring devices.


  • Fast and free delivery:

    *Next-day delivery for qualifying products is based on product availability and on the time of day the order is placed. $35 minimum purchase is required and applies to ship-to-home items after coupons and before taxes. Additional terms and conditions apply.

  • Ready in one hour:

    *Some orders require additional payment validation and take longer to process. Items such as TVs, large appliances, and mobile phones with plans could take additional time to pick up at the store.

  • Delivery and installation:

    *Some delivery and installation limitations may apply, including government restrictions. Where delivery inside your residence is not available, you may select delivery to your front door as your delivery option.