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Shop safely and confidently at Best Buy.

The safety of our customers and employees is at the core of everything we do. So, we’ve taken numerous steps
to ensure your safety, along with offering a variety of convenient ways to shop Best Buy.
Shopping online.
You’ll find all the same great deals here at BestBuy.com as you’ll find in our stores. So, you can enjoy the convenience of shopping online, knowing you won’t miss out. Plus, if you need to get your order fast, be sure to check out our speedy pickup, delivery and help options below.

Ready in one hour

with Store or Curbside Pickup.

Free next-day delivery

on thousands of items.

Same-day delivery.

Order by 3 p.m., get it by 8 p.m.

Order by 2 p.m. Sunday.

Additional order pickup locations

including select FedEx® and UPS® stores, and many other partnering locations.

Questions about products or services?

Click the Help icon to the right to chat now.

Get all of Best Buy on the go.

Download the mobile app.

Shopping in store.

Safety procedures.

Our stores are open for in-person shopping, following CDC guidelines. Face coverings are available and recommended for all customers, unless otherwise mandated in your location. All employees are required to wear a mask and follow enhanced safety measures, including daily wellness checks and regular cleaning of high-touch areas throughout the store in accordance with CDC guidelines.

In accordance with local regulations, store hours may vary by location. See the hours of your local store.

Checking in at the store.

When arriving at the store, look for the Best Buy host at the check-in station near the store entrance. Please check in with the host to ensure that we assign you to the correct team member to meet your specific needs.
In-store at Best Buy

Store hours

may vary, depending on local regulations. See your local store page for exact hours of operation.

Shop by appointment

with an in-store consultation.

In-home services.

We offer a full array of in-home services to meet your needs, while offering the peace of mind that our extensive in-home safety precautions provide.

Safety is top of mind

when providing in-home services.

Safety precautions

for in-home consultations.

Schedule an in-home appointment

for setup, repair, or installation.

Schedule an in-home consultation

to address all your tech needs.

We’re here for you.

We’ve made it quick and easy to get you the help you need. See the status of your order, find common answers to your questions, or start a return.

Order status.

Track, change or cancel an order.

Help Center.

Find answers to frequently asked questions and more.

Returns and exchanges.

Ship it back or drop off at a store.

Worry-free shopping, before and after you buy.

 •  Expert advice and tech support  •  Easily check order status  •  Return policy

Get expert advice, easy order checking and professional tech support.

We offer expert shopping and product advice before you buy. Plus, you can easily check your order status at any time. Then, once your items arrive, you can chat with our support experts to get your new tech set up, synched and running right. Learn more about tech support

Return policy.

If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair. Most items have a 15-day return policy. Plus, you can ship most items back for free, using a prepaid shipping label you can get here online. Learn more about our return policy