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Using Voice Assistants to Explore Best Buy

Explore Best Buy using only your voice.

  • Ask Best Buy for today’s deals
  • Find the nearest store, hear hours and get driving directions
  • Ask Best Buy to search for laptops, TVs and more

Discover how to use any device enabled with Amazon Alexa or Google Assistant to explore Best Buy below.

How to use Alexa or Google Assistant to talk to Best Buy.

Step 1: Set up.

For Alexa: Search for the Best Buy skill in the Alexa app and click “Enable.” Or just say, “Alexa, enable Best Buy.”

For Google: No setup required. Go to step 2.

Step 2: Talk.

For Alexa: Say, “Alexa, launch Best Buy.”

For Google: Say, “Hey, Google. Talk to Best Buy.”

Then, tell your voice assistant or your phone what you’d like to do at Best Buy using voice commands such as those below.

Step 3: Link your Best Buy account (This step is optional).

For Alexa: After enabling, a Skill Permissions prompt will pop up. Click “Save permissions.” Then, sign in to your Best Buy account.

For Google: Sign in to your Best Buy account to link it within the Google Assistant app.

Get info using Alexa or Google Assistant.

To get store hours:
Say “Alexa” or “Hey, Google.” “What hours is the _____ Best Buy store open today?”

To learn about products at Best Buy, say:
Say “Alexa” or “Hey, Google.” “Ask Best Buy to research products.”

To hear and purchase our exclusive Voice-Only Deals:
Say “Alexa” or “Hey, Google.” “Ask Best Buy about Voice-Only Deals.”*

To track an order, say:
Say “Alexa” or “Hey, Google.” “Ask Best Buy about my order status.”

Get Best Buy’s expert tech tips using Alexa or Google Assistant

To get tech tips, once you’re connected to Best Buy, say “Alexa” or “Hey, Google”:

“Tell me how to create a PDF.”

“Tell me how to speed up a slow computer.”

“Tell me how to connect my laptop to my TV.”

“Tell me how to connect my smart speaker to my TV.”

“Tell me to optimize my Wi-Fi”

*We’re continuing to expand and improve our voice capabilities. So, check back with Alexa or Google often to get more information here at Best Buy.

Just say, “Alexa” or “Hey, Google.” “Ask Best Buy for gift ideas.”

Say no more, and Alexa or the Google Assistant will take it from there, asking if you’d like gifts for kids, for teens, for him or for her. They can also suggest popular gifts to fit your price range. Or you can explore our Gift Ideas for a wide array of gifts to fit every occasion and every budget.

Once you’ve found the perfect gift, Alexa and the Google Assistant can place your order. Or, if you need more product information, you can tell your voice assistant to send you a text. Check it out to see how easy it is to wrap up your shopping needs quickly and conveniently using only your voice.

Shop deals with your voice.

You can check out our latest deals using just your voice. Your Alexa or Google Assistant can tell you about Voice-Only Deals* that are exclusively available to customers through their voice assistants. Plus, you can use your voice assistant to access the Deal of the Day, which includes one featured deal and several other great deals — all available for just one day. Check back every day to make sure you never miss a deal.

To place an order through Voice-Only Deals or the Deal of the Day, you’ll need a Best Buy account. Log in to your existing account or create a new one to get started.

  • *Price Match Guarantee does not apply to Voice-Only Deals. Please see our Price Match Guarantee for more details.