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Using Voice Assistants to Explore Best Buy

You can now access Best Buy using Google Assistant or Amazon Alexa.

In just a few easy steps below, we'll walk you through setting up your Google Home and other devices using the Google Assistant or Amazon Echo and other devices using Alexa. Once you're set up, you'll be able to easily explore Best Buy on your device to hear store hours and locations, check order status,  answer frequently asked questions and more.  

How to use the Google Assistant to talk to Best Buy.

Step 1: Search

Google Assistant uses "actions" to find the information you're looking for. Click "Explore" on the Google Assistant app to search for the Best Buy action.

Step 2: Link (Optional)

To complete the linking process in the Google Assistant app, simply sign in to your Best Buy account.

Step 3: Talk

Say, "Hey, Google. Talk to Best Buy." Then, tell the Google Assistant what you'd like it to do at Best Buy using commands such as the ones below.

Voice-activated speaker

Get info using the Google Assistant.

To make a purchase through Google Express, for example, you could say:
"Hey, Google. Buy headphones from Best Buy."*

To hear store hours and locations near you, say:
"Hey, Google. Ask Best Buy for store hours."

To learn about Total Tech Support at Best Buy, say:
"Hey, Google. Ask Best Buy about Total Tech Support."

To track an order, say:
"Hey, Google. Ask Best Buy about my order status."

(Best Buy account must be linked to use this functionality.)

We're continuing to expand and improve our voice capabilities. So, check back with Google often to get more information here at Best Buy.

Don't have a device with Google Assistant? Shop devices below.


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How to use Alexa to talk to Best Buy.

Step 1: Enable

Alexa uses "skills" to find the info you're looking for. Search for the Best Buy skill in the Alexa app and click "Enable." Or just say, "Alexa, enable Best Buy."

Step 2: Link (Optional)

After enabling, a Skill Permissions prompt will pop up. Click "Save permissions." To complete the linking process, sign in to your Best Buy account.

Step 3: Talk

Say, "Alexa, launch Best Buy." Then, tell Alexa what you'd like it to do at Best Buy using commands such as the ones below.

Amazon Echo

Get info using Alexa.

To hear and purchase our exclusive voice deals, say:
"Alexa, ask Best Buy about Voice-Only Deals."*

To learn about products at Best Buy, say:
"Alexa, ask Best Buy to research products."

To learn about Total Tech Support at Best Buy, say:
"Alexa, tell me about Best Buy Total Tech Support."

To track an order, say:
"Alexa, ask Best Buy for my order status."

We're continuing to expand and improve our voice capabilities. So, check back with Alexa often to hear about our deals, products, or get other information here at Best Buy.

Just say, "Alexa, ask Best Buy for gift ideas."

Say no more, and Alexa will take it from there, asking if you'd like gifts for kids, for teens, for him or for her. Alexa can also suggest popular gifts to fit your price range. And, once you've found the perfect gift, Alexa can even place your order. Or, if you need more product information, you can tell Alexa to send you a text. Remember, just say, "Alexa, ask Best Buy for gift ideas," to wrap up your holiday shopping quickly and easily using only your voice. 

Don't have a device with Alexa? Shop Alexa devices below.


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Voice-Only Deals.

Voice-Only Deals for Alexa-enabled devices.

*Because there are no Voice-Only Deals currently available, Alexa will read you today's Deal of the Day. Check in with Alexa often to hear our new Voice-Only Deals when they become available. To place an order with Alexa for Voice-Only Deals or the Deal of the Day, you'll need a Best Buy account. Log in to your existing account or create a new account to get started.

*Price Match Guarantee does not apply to products bought through third-party marketplaces, such as Google Express, or to Voice-Only Deals. Please see our Price Match Guarantee for more details.