mophie - juice pack helium Charging Case for Apple® iPhone® 5 and 5s - Gunmetal Black

Extra charge is about 50% of 'regular' charge. Not bad but not as advertised. Also the helium pack will not sync with computer and, per Apple, the Mophie has 'invalidated' my charging port so that a normal charger cord anfd/or USB cable will no longer work. Not covered under Apple warranty, of course. So despite numerous emails back and forth I am stuck using the Mophie until I can upgrade (about a year) because there is no other way to charge my phone now without it. Also, because it will not sync (was told to download an app by tech support, did that then was told the app doesn't work for helium only space packs, then was told helium had no memory so I can't download to it -- don't want to d/l to it, I want to get photos into my computer -- then was told they would replace the Mophie but that it would not solve the inability to sync because "it doesn't always work right". Dear gawd.) Now I either have to carry a camera or email photos to myself 2-3 at a time. Oh, and I can't back up the phone to iTunes as I can't connect it with the USB cable because the port is messed up. Also, you best get yourself as car charger or the Mophie USB cable because when it's dead ... it's dead and there's no way to simply take off the bottom piece and charge the phone because, Hey!, you need a functional port for that. Any of your Apple charging devices/cords are useless with the Mophie. If your phone battery life is 5 hours of use (which would be pretty damned good), you will be able to have 7.5 hours with the Mophie which is good, but not what you need for a 9-10 hour day. Better off carrying a charger and finding an outlet somewhere. Sorry I ever bought it, but I am so stuck with it.

I bought this case because it is the first battery case for the iPhone 5 that is available (from a reputable maker at least). The case is beautiful, as far as battery cases go, and actually doesn't weight that much. The iPhone 5 in this case weighs roughly the same as the iPhone 5 in the Otterbox defender (183g versus 179g), but looks a lot slimmer than the Otterbox. I've been using this case for about 5 days now, and so I am pleased with the overall performance. It does increase the juice by about 80%. It's also nice that the adapter was changed over to the micro-USB. This makes charging much easier. I really like the Lightning port, but my house gadgets are mostly micro-USB based, so this makes it much more convenient. What I DON'T like about the case: - there is no pass-through syncing. If you are using the case, you have to sync with iTunes wirelessly. This is a terrible idea. Other cases that are coming up (Lenmar and uNu) can pass through sync, meaning you can connect through the micro-USB/USB cable to sync with iTunes. - the case battery is only 1500 mAh. I'm sure Mophie does this for the slim factor. However, they are coming about with the 1700 mAh Air battery case in a couple of weeks. I doubt the 1700mAh will be all that much thicker. So, it just seems like a scheme for people desperate for a battery case to rush out to get the Helium, only to have to consider getting yet another case a few weeks later.

I've owned almost every iteration of the Mophie iPhone line (Air, Juice Pak Plus, Helium, etc.) and they all are very poor quality and ridiculously expensive. The Mophie Helium is no different. My biggest complaint about the Mophie Helium is that it adds a lot of bulk with only average charging ability. I charged the Mophie up completely and let it recharge my dead iPhone 5 and it only charged it to 55% before dying out. The box says "up to 80% extra battery", I think they were referring to size and not power because I can't see that being possible even under the best conditions. One other major gripe is the headphone jack situation. Due to the poor design of the Mophie you are required to use the included Mophie headphone jack extension in order to access the jack if you have a headphones with a wide plug (such as all Beats by Dre headphones). And lastly, the fit of the Helium is very much like their Mophie Air model in that it's luck of the draw whether you get one that fits your phone without any significant gaps or misaligned edges. Mine had gaps all over the corners and sides right out of the box. Why can InCase make a super snug fitting case for $29 and Mophie can't even make one fit decent for $80? I'm returning mine tomorrow and hoping that another company comes out with one soon.

I bought this for my iPhone5 a couple of years ago. I am on my third Mophie case with the same phone. The reason being, the first case I had was dropped off the top of a bunk bed onto hard linoleum floor. The next day, the battery case came apart from the inner battery wiring, when I took the bottom piece (that houses the battery) off to plug in the iPhone cord in order to synch with iTunes. I like that the recharging port is for USB rather than the iPhone cord. I blame myself for dropping it from that height. I have dropped it plenty of other times and nothing happened other than scratches. The second Mophie case I had for about 6 months, when it melted and almost burned my fingers off when I picked it up. I contacted Mophie and sent it to them, and they sent me a new one free of charge. This one I have had for about a year now, and it has had no problems at all. It is durable, still charges, and has no real deficiencies. Though, it does get hot when you turn on the charge button, and the hole for the AUX port is too small for most headphone plugs (it comes with an adapter). Overall, I could not live without it. Later in the day, when I'm busy driving around or doing stuff, I don't have time to stop and plug my phone in to charge. The Mophie case does it for me, up to the advertised 80% every time!

While the battery does what its supposed to do, it doesn't do it as well it could have for the $79.99 price tag. Pros: 1. Well built. 2. Looks good. 3. Reserve capacity LEDs provide feedback on available charge. Cons: 1. 80% extra power implies that when I switch it on at iPhone 5 20% the phone should get to 100%. I've never been seen it go beyond ~70%. 2. Cannot use any other ear-phones/ head-phones apart from the stock iPhone ear-buds. Even then the base disappears into the case, so you will have to tug on the wire - so much for ear bud life. 3. Cannot sync using the provided micro usb cable. Have to get phone out of case for sync. The work-around is to use wire-less sync which is not one of my preferred options. So I have to remember to carry around two cables - micro usb & lightening. 4. Substantially increases phone bulk. 5. Phone & case heat heat up during re-charge making a rather warm pocket As the cons far out weigh the functionality I would rather carry a battery pack for re-charging my phone on the go. Will try the Air when it does come out. Meanwhile taking this back to BestBuy.

I bought this case instead of buying an additional chargers for my house($30), a car charger($30), and a charger for my office($30). I am on my phone for work all day long and i was constantly having to plug my iphone in whenever i could to make sure my battery didn't die. After considering how much it would cost me to buy 3 additional chargers i decided to buy the case instead. I originally bought the Mophie Helium and it broke(i pulled the case apart to clean the dirt and lint off and the plastic cover that holds the electronics on the inside in came apart. I returned it to best buy and bought the Mophie Air instead. I will say that the Air is a better deal for the product you are getting. It is constructed better and the charge capacity is significantly better, my iphone will be at 10% and it will charge it back to full without an issue! The helium would charge it back to full if i turned it on at 30%-35%. For the additional $20 it will cost to get the Air rather than the Helium, it is definitely worth it but the Helium is a great product also. I would say BUY IT!

My third Mophie for various iPhones. On one the charging connector detached from the case. Even though is was out of warranty by several years Mophie offered a discount on a replacement since it was not repairable. Recently my newest one from July 17 is not making good contact between the case halves. This causes the battery level indicator to show one light even when you know it is fully charged. Also the phone cycles between being charged to not charging, my first clue something was wrong. If I disconnect the battery halves and then put it back together it will make better contact and now show a fully charged battery. Plus the hotspot issue is corrected while charging. Which may have been an issue all along. My previous Mophies did not have the hotspot issue. I have had no issues with the paint coming off as other have commented. I plan to get an warranty replacement from either Best Buy or Morphie. I was planning to get a new iPhone 5s and Morphie. I am now not impressed with the iPhone 5s or Morphie. I will wait and see how the replacement works out on the iPhone5.

The helium case looks good and feels smooth. Unfortunately the case look does not last. Paint has chipped or peeled off. Casing material is soft and will dent easily from regular contact. I'm not especially hard on my electronics. This is just from pockets, laptop bag and being in the car. Pretty disappointed in the look now. The battery extender does work well. Be aware of the heating up during your replacement charge. Best to let the phone battery get to the point of red for best recharge. Last thing, I wish they made the charging compatible with the apple cable. The case isn't easy to remove if you misplaced the cable it came with and sometimes will not be recognized on my mac when i want to sync using the mophie cable. Also catches dust behind the phone.You will need a screen cover.