Motorola - MOTO-AXH02 Alexa Built-In Expandable Cordless Phone System - Black
Model: MOTO-AXH02
SKU: 6374451
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Customers are impressed with the MOTO-AXH01's sound quality and Alexa integration, frequently praising its ease of use and long battery life. Many appreciate the convenience of Alexa for making calls and managing other smart home functions. However, some users found the initial setup process somewhat challenging and noted the requirement for an Ethernet connection.
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I found this phone to be an interesting product. First, it’s lightweight in comparison to my older cordless phone. It comes with a charging station and a large puck that is its base, though you cannot put the phone on it. So, you need power for the charger and power for the puck. I’m not sure why you couldn’t have the puck also hold the phone so that the charger could be a secondary charger. As it is, the puck just takes up space. This brings me to a minor annoyance. Manufacturers seem to be going backwards in thinking. First, we had corded phones, then cordless, then wireless (cellular) for ultimate freedom. This unit requires you to use the enclosed Ethernet cable to your router. I have a limited number of Ethernet ports on my mesh wireless system. Our ISP provides a modem, but it only has one Ethernet port, which hooks up to one node, with the other port used by my work computer. My security camera system requires Ethernet. One of my game systems requires Ethernet. This phone requires Ethernet. I’m running out of ports. I don’t understand why, in this case, the phone isn’t truly wireless. It limits the places where I can install the phone. That all said, the phone is easy to set up. You will need to have both the Alexa app as well as the Motorola HelloVoice app on your phone for this system to work. I know that the Alexa app is also available on tablets, but I did not check to see if HelloVoice could be used on tablets or just the phone. There is a small instruction card that comes with the unit to walk you through set up. The Motorola phone synced with my cell phone’s contact list. One nice thing about this unit’s Alexa is that you do have to activate it; it doesn’t “listen” like items like the Echo Dot. If you are concerned about the “listening” capability, but want to try Alexa, this may be a good choice for you. It’s a fully functional Alexa unit on its own. If you already have Alexa, it would allow you to make calls with your Alexa units. The standby battery lasts for days. The sound is clear. The phone has a speakerphone option, but it’s not intuitive – I had to press the green phone button twice to activate it. The MOTO-AXH01 Alexa Built-In Wireless Home Telephone System is a great introduction to Alexa if you are new to the system, or already have the AI in your home and want to add a phone to the mix. I took away one star because of the need to be hooked up to the Ethernet rather than be truly wireless.
This review is from Motorola - MOTO-AXH01 Alexa Built-In Wireless Home Telephone System - Black
Posted by CMCMom29
The Motorola - MOTO-AXH01 Wireless Home Telephone System with Alexa is another step toward the total automation of our everyday lives. In essence this is a very attractive, light-weight, streamlined, wireless telephone handset with a built-in Alexa button that allows you to use voice commands to make landline calls, place Alexa-to-Alexa calls/drop-in on other Alexa-enabled devices, make intercom calls between handsets, and also allows the handset to function as any other Alexa-enabled device would (responding to your questions and commands). The phone’s display is fairly large and well back-lit but the typeface on the screen may be a bit hard to see for those with poor vision. The buttons on the handset are minimalist and self-explanatory and the sound when using the handset or the speakerphone function is both loud and clear. The ability to make voice automated calls with one touch lends itself greatly to those with dexterity issues-those who have difficulty dialing a conventional phone or even holding its handset. The package includes all of the items (hardware and instructions) needed for a quick and easy setup. Setup requires the installation of 2 apps (Amazon Alexa & Motorola hellovoice) on a mobile device as well as the presence of an existing landline telephone and a hardwired Internet connection. The presence of other Alexa enabled devices in the home is a plus and the Alexa app allows you access to all (Kindles, Fire Sticks, Echo devices, etc.) that are registered to your Amazon account. The Motorola hellovoice app allows you to monitor incoming and outgoing calls from your mobile phone. The base unit of the device must be plugged into your router, into your landline telephone wall jack, and into a power outlet. The actual handset and wired charging base can be located anywhere in your home since it communicates wirelessly with the base. So far this unit delivers as advertised and I look forward to discovering other ways that I can utilize this phone system and Alexa to simplify my every day tasks.
This review is from Motorola - MOTO-AXH01 Alexa Built-In Wireless Home Telephone System - Black
Posted by ssejuela
As a cordless phone it works well. I have it hooked up as a VOIP phone, and as a cordless phone it works very well. What makes the MOTO AXHO1 different it Amazon Alexa is built in. While it works great, it was very frustrating to set up. First, you need to download the Hellovoice and Alexa app to your smartphone. Once installed, you have to run the Hellovoice app, which has you connect to you Amazon Alexa account. After a few more steps the app runs an update for the base unit and handset, and this is where issues arose. The app kept trying to check for the update but couldn't find the phone and the update wouldn't run. Without getting into details, it took several resets before it finally worked, which took about 45 minutes. For Alexa functionality the remote base station is required to be continuously connected via an ethernet cable to your network. A seperate cradle for charging the handset can be placed anywhere it can be plugged into an AC outlet. The phone itself has a large color and display with easy to navigate menus. The buttons are responsive and the voice quality is very good. The speakerphone is loud and clear. Alexa functions as any other Alexa device - with the press of the dedicated Alexa button you can ask it to do anything an Alexa device does - ask aobut news, weather, play internet radio, run your smart home devcies, etc. With the handset it acts like a portable echo, allowing you to use it anywhere as long as it's withing the phones wireless range to the base station. The portability & convenience of having a Alexa device anywhere within the phone's wireless range makes this a great device if you have Alexa integrated into your phone. Unfortunately, the cumbersome setup process detracts from the experience, however once it's set up it works very well.
This review is from Motorola - MOTO-AXH01 Alexa Built-In Wireless Home Telephone System - Black
Posted by hahanson