Motorola - Moto E4 4G LTE with 16GB Memory Cell Phone (Unlocked) - Licorice Black

Shoot great on-the-go photos and videos with this Motorola Moto E smartphone. The rear 8-megapixel camera takes crystal clear shots thanks to a large aperture that lets in more light and the color-balancing LED flash that ensures natural skin tones and consistent color. This Motorola Moto E smartphone comes unlocked for use with your choice of carriers.

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Color:
Licorice Black

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Overview

What's Included


  • Motorola Moto E4 4G LTE with 16GB Memory Cell Phone (Unlocked)
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
93% of customers would recommend this product to a friend (141 out of 152)

Features


Qualcomm Snapdragon 425 processor

Quad-core 1.4GHz processor and 2GB of RAM deliver outstanding overall performance for opening and running applications, flipping through menus, running home screens and more.

Android 7.1.1 Nougat with more personalized settings and smarter notifications

Offers a fresh, fast platform to help you stay connected and productive while you're on the go.

Compatible with CDMA and GSM carriers, including Verizon Wireless, Sprint, AT&T and T-Mobile

Also compatible with prepaid SIM Kits, including Verizon Wireless Prepaid, Cricket Wireless, Tracfone, Net10, H2O, GoPhone and Simple Mobile.

4G LTE speed

Provides fast web connection for downloading apps, streaming content and staying connected with social media.

5" HD touch screen

Bring photos, videos, and games to life on a vivid HD display.

8.0MP rear-facing camera for HD pictures and videos

Dedicated light sensor enables the camera to capture more light in dark environments for better pictures. Also includes a front-facing 5.0MP camera for self-portraits and video.

16GB internal memory plus microSD slot

Provides plenty of storage space for your contacts, music, apps and more. Expand storage up to 128GB by adding a microSD card (sold separately).

Your fingerprint keeps your phone secure

Swipe your finger on the backside sensor panel to unlock your phone.

Water-repellent nano-coating

Creates a water-repellent barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain.

* SIM Card not included.


Customer rating

4.4
93%
would recommend to a friend

Expert rating

4.1

Pros

Cons

  • Rating: 5 out of 5 stars

    A Budget Phone With Few Compromises & Great Value

    Posted
    Ekazumon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Design: This phone despite being a phone with a removable back has managed to pull a modern smartphone look. The black has a great soft feeling plastic which feels great in the hand. The front facing fingerprint reader is also a wonderful touch for a phone that is barely over $100. The water-resistant design is a nice touch, but don't go dunking it into water anytime soon. Display/Audio: Overall, the display is excellent. The screen is very colorful and bright. The screen can also get decently dark as well. The screen is only 1280 x 720, but it is hardly noticeable when watching videos. Speakers are decent. Sound is faithful except for the highest volume settings where the audio can become slightly distorted. They sound pretty good for a phone in this price range. OS/UI: It is great to have a phone out of the box with Nougat (Android version 7). Moto's phones have always had a great OS because they are near stock android. The near vanilla android experience in itself worth it. Camera: The camera is possibly one of the greater aspects of the phone. The phone in general gets the proper exposure in light situations. The phones are rarely grainy and focuses on objects quickly. As with every camera, the camera weakens slightly in the low light department. HOWEVER, the camera does outperform many smartphones even some mid ranges in this department. The phone also has great controls for manual mode if you want to get the best picture. The front facing camera is also great and performs as expected. Battery/Charging: For the most part, the battery life of the Moto E4 is just average but solid. In the age of larger battery capacities and quick-charge/fast charging, the Moto E4 is basically adequate. The phone can easily get you through a full day, most likely due to the fact due to good battery management, lower screen resolution, brightness controls, etc. The batteries are also swappable, so that might be a bonus for some. Storage/Memory: The base storage is a bit lacking at 16GB. However, it is really good to know that the storage is expandable up to 128GB which is more than enough. The nice thing about expansion is that you can use the external storage as internal memory. I think the ram is decent enough considering the price of the product. Processor/Performance: Perhaps the biggest weakness of the Moto E4 is the processor. However, I have seen worse processors being used around this price-point so that is something to consider as well. Now if you do light gaming, emails, basic web browsing searches, this phone performs excellently. Things like basic streaming such as videos and Netflix performed well. However, with heavier duty games, the games will show noticeable signs of stuttering and/or frame-rate issues. Other (Calls, Compatibility, Accessories, Firmware/Updates): Call quality was great. No issues or distortions. The wonderful thing about this phone is that it is UNLOCKED and works with GSM and CDMA so basically all the carriers. At the time of this review, there is only a decent amount of support for accessories. BE CAREFUL, the international version of this phone is different from the US version. Please lookout for this when choosing which accessories to buy. If you need some suggestions: I recommend for cases: Dretal or Otterbox and for screen protector: amFilm, Mr.Shield, or Supershield. The phone uses a standard micro-USB, so replacements are easy to find. Moto has been generally fast and reliable about updating their phones. The phone should get at least 2 years of android updates. Conclusion: This phone is not the greatest in the world. HOWEVER, it may be the greatest phone for what it does at this price-point. The phone is cheap without being cheap. In a way, this phone is truly king in the under $150 category. My suggestion is to choose based on your needs and willingness to pay. It is great to see a phone with great value at this price-point. And hey, at least it has a headphone jack.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Ekazumon,

      Thanks for sharing a comprehensive written review about our phone. We appreciate the five stars and great feedback.

      ~Daisy MotorolaMobility

  • Rating: 5 out of 5 stars

    Excellent Value With All The Features I Need

    Posted
    JBPA

    It's amazing what you can get for $130 these days. I will preface this by saying that I'm an IT Pro in my early 50's. I understand the technology. I've used iPhone's and most recently the Moto G 3rd Gen and Moto G4 Play. I'm a big fan the Motorola line. I'm very happy with my purchase of the Moto E4. This performs as well as the Moto G4 Play and has the awesome fingerprint reader I needed. I can't say enough about the fingerprint reader. It's fast and accurate. The battery life seems better than the G4 Play, and it charges much quicker. I'm not a gamer or video chatter. I use very few apps and only occasionally watch video on a phone. The MLB At Bat Live Video looks good on this phone. I will never need a $800+ flagship phone for performance or status. I just want a phone that can handle email, texts, a few phone calls, GPS and a few other apps. This phone does the trick. No need to spend hundreds when you can get all the basics in a nice package for so much less. Shipped with Android Nougat 7.1.1. I hold hope that Motorola will update this model in the future. Thanks Motorola for continuing to produce outstanding devices at a great price.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great camera, lost its internal radio after weeks

    Posted
    TomJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Liked this phone, great camera, got good reception, but about two-months into using it, one day it lost it's connection, won't recognize a SIM card at all (got a new SIM from T-Mo, the SIMs work in other phones, but this one is hosed). Common problem with this phone if you research the forums about it. The average life of this phone is two-months, about how long I had it. Some go a year, if you're lucky. It's something with S/W and F/W that isn't fixed without sending it back. People temporarily get connection back by choosing 2G or 3G, but then it loses conn again at some point. Anyway, no rhyme or reason to when it happens. I answered a call, then sat it down on table, a few hours later it had no conn and nothing I've tried (re-loading factory F/W, upgrade/downgrade, etc.) will get the connection back.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi TomJ, let me help you. Did you check if the simcard is properly inserted? Have you tried to re-insert the simcard? Are you having any error message? Feel free to send us an email to supportforums@motorola.com sharing more details. We are more than glad to assist. Thanks. -Anne MotorolaMobility

  • Rating: 5 out of 5 stars

    UNLOCKED and AFFORDABLE!

    Posted
    Ryuji
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone is amazing. Not only is the build quality very good, but the phone is very fast! The quad-core processor zips through menus and screens very quickly and without any noticeable lag. It is very responsive, turning on the screen as you pick it up to make sure it is ready to go before you even get your thumb in swiping position. Speaking of unlocking, the fingerprint sensor is lightning fast, and unlocks without error 100% of the time. Camera is decent, and screen is very nice and bright. Add all of that together with an unlocked device that can be used on any GSM carrier, and a sub $150 price tag? I'd like to see someone beat that combo. Definitely a recommended purchase. Also, the fine gold color looks much better in person than on the screen/website.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Network settings are impossible

    Posted
    Elove

    Have to keep turning phone on and off to stay on Network, it constantly says I am away from my home Network and I have to change to cdma mode and vice versa. No wifi calling, device memory settings are not modifiable. Too difficult to set up group text messaging. Calls do not come through. This is the second unlocked Moto device I will return. The first one was the g series and I had similar problems. I am better off with an old Galaxy S5 loner. Seriously, the specs are better. All this on Verizon network. Last phone was an unlocked s7 that does fine. Battery life is the only thing I like. The charge is slow though, especially with any cheer that did not come out of the box.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Elove, thanks for your report. This device should work with Verizon. It would be best to contact your carrier to check if all of their carrier services will work with this phone. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility - Mike MotorolaMobility

  • Rating: 5 out of 5 stars

    More than I expected

    Posted
    Andie97c
    • My Best Buy® MemberMember

    I’ve been eyeing this phone for a while now. I’ve done my research and learned a lot about it. At the end I’ve decided to go buy this phone and to tell you the truth I regret nothing. It’s exactly what I expected and more. It has so many features for just a phone that’s $130. I really enjoy my new phone and I really recommend this phone to anyone looking for a really good smartphone on a budget. By the way I’m using it on T-Mobile.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Andie97c, thanks for the positive feedback. Glad to know it works as expected. -Erwin MotorolaMobility

  • Rating: 1 out of 5 stars

    Horrible P.OS.

    Posted
    Timm

    I bought this phone to replace my LG Tribute (which is also a horrible phone that I bought at Best Buy). This phone does not recognize when the headphones are plugged in, which has driven me crazy. This phone is also really buggy and will randomly close/open apps, and will lose network service where there should be service, I live in the city and have always had service throughout. I bought this prepaid Virgin Mobile as I've been a virgin mobile customers for almost 10 years and it seems like the phones get worse and worse with each model. The LG Tribute was also a virgin mobile phone. I'm returning this phone and may not ever get another phone or any electronic device from Best Buy again. I'm so tired of this bull.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Inexpensive Phone for Sprint Promotion

    Posted
    Jimi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For anyone who had the Moto G4 Play, this is slight upgrade. It has a slightly faster processor and fingerprint reader. This comes with Nougat from factory. This phone was a breeze to bring over to Sprint. I was on Net10 and was able to port into Sprint within a few minutes. I like how the speaker is on the front of the phone. Seems like the phone will have decent battery life. If you can get the unlocked version of this phone for under $100, it is well worth it.

    I would recommend this to a friend

What experts are saying

Rating: 4.1 out of 5 stars with 6 reviews

Click to visit alaTest website
The analysis of all aggregated expert reviews shows that the reviewers are positive about sound, durability, reliability and design. Editors are less positive about camera and have mixed opinions about GPS navigation. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 87/100 = Very good quality.
  • Recombu (UK)Rating, 4.5 out of 5Chris Barraclough on October 2, 2017
    Motorola Moto E4 Review: A brilliant budget blower
    Packing some surprising specs for a low price, the Moto E4 from Motorola is one of the best value smartphones we've reviewed in some timeFull Review
  • cnet.co.ukRating, 3.5 out of 5Patrick Holland on July 20, 2017
    Motorola Moto E4 review
    Motorola makes wonderful budget phones like the Moto G5 and the G5 Plus . Its newest addition is the Moto E4 which packs a lot of features: Android Nougat 7.1, a fingerprint sensor, a removeable battery and a selfie flash all within a body theFull Review
  • Phone ArenaRating, 4.3 out of 5Corey G. on July 4, 2017
    Motorola Moto E4 Review
    The Moto E series hit the scene in mid-2014, quick on the heels of the Moto G's success in the mid-range market. While the G series has offered solid, though intermediate, hardware at less than half the cost of high-end flagships, the E series wasFull Review
  • Phone ScoopEric M. Zeman on June 28, 2017
    Review: Motorola Moto E4 for Verizon Wireless
    Motorola's entry-level Android handset, the Moto E4, may be small in stature, but it's big on performance. The E4 is an affordable phone that includes a fingerprint reader, a 5-inch screen, and a capable camera. If you're in the market for anFull Review
  • PCMagRating, 4 out of 5Ajay Kumar on June 22, 2017
    Motorola Moto E4
    The Android-powered Motorola Moto E4 offers smooth performance and lots of features for a bargain price.Full Review
  • LetsGoDigital (UK)Ilse Jurriën on June 12, 2017
    Motorola Moto E4 budget smartphones
    Motorola Moto E4 and E4 Plus smartphones : To everyone's surprise Motorola just launched the Moto E4 series. As Motorola recently send out press invitations for a Moto event on June 21, no-one expected the company to launch another Moto deviceFull Review



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