Mr. Coffee - 12-Cup Coffee Maker - Black/Stainless Steel
Model: BVMC-ABX39
SKU: 6028110
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I am a first time Mr. Coffee buyer and must say my experience has been a bit disappointing so far. Before making this purchase I had bought a Walmart house brand of their most economical coffee maker to get me by, since I was going to move and planned on purchasing all new small appliances at a later time. Needles to say, I had better luck with that small 5 cup coffee maker. After browsing through all the Google Shopping results for 'coffee maker' I came to the conclusion that the Mr. Coffee ABX series was the Best Buy for me. (hah! see what I did there?) I was drawn to this product mainly due to its design aesthetic. The timer, auto two hour shut off, one to four cup button and coffee scoop were enough features for me since I wasn’t really interested in a coffee maker with all the bells and whistles. I ordered this product about a month and a half prior to moving and saved it along with all the other small appliances to open once I was in my new place. So, fast forward a month and a half after washing and rinsing all the removable parts, running a brew cycle that took extremely long and than rinsing all the aforementioned parts yet again as instructed in the instruction booklet, I finally started on my first brew. I filled the water reservoir to four and pressed the 'Strong/1-4 Cup’ button. Soon the amazing aroma of freshly brewed coffee filled the room, but again the brew cycle seemed to be taking way too long. The ready signal sounded yet there were only a few drops in the carafe. After fidgeting with it for a while I noticed that pushing up on the decanter caused the rest of the coffee to pour out. Later, I discovered the water and grounds had overflowed from the removable filter basket as the instruction booklet warned if the carafe was not properly secured on the warming plate. Upon further inspection I discovered a few assembly defects that kept the carafe from making full contact with the removable filter basket. There were gaps in the warming plate assembly. (pictured below) I called the Mr. Coffee customer service line and after a few questions they sent me a replacement. The new coffee maker arrived on time complete with gaps on the warming plate assembly as well. The gaps were not big so I decided to give it a try. I haven’t had any issues with it since, but only time will tell. As pleasant, quick and painless as my customer service experience was I really don’t want to go through it all over again. As a side note. The front loading brew basket door collects water and there is no way to get it out other than to use a paper towel to soak it up. I thought this was only due to the factory defect, but I have the same problem with the replacement. I expected more from a 60 dollar brewer. And by more I don’t mean more features. This is almost the perfect minimalist consumer coffee maker. Perhaps redesign the brew basket door and maybe tighten up on quality check. Also, that front water reservoir and splash guard I could take or leave.
Posted by AverageJoe
This is a best one . I like it.,it’s a good quality and very convenient tomake coffee , thanks.
Posted by Kyaclochner
Bought this coffee maker to replace a different brand that had lots of bells and whistles and required the use of an app on your phone to control all the different settings. I was looking for something that was simple and functional as a replacement. This unit has fit the bill perfectly. I like being able to see the reservoir cup numbers as you are filling it as I just use the spray handle from the sink. It also uses the standard flat coffee filters, which are very common. Not sure how much the charcoal filter contributes to the taste as we have pretty good water, but we use it and replace as indicated. I like the ability to set the same time to brew each day with the pressing of one button as opposed to having to use an app and set the time every day. This one is simple and it works great not to mention it makes great tasting coffee.
Posted by CW515
Customers have good things to say about the 12-Cup Coffee Maker's coffee quality, frequently praising the rich flavor, strong brew options, and the efficient brewing process. The attractive design, featuring stainless steel and a minimalist aesthetic, also receives positive feedback. There were no negative customer comments reported.
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