
Customers appreciate the NeatConnect Premium Sheetfed Scanner's ease of use and its ability to help them stay organized. However, some users have experienced challenges with the software, including occasional crashes and difficulties with setup. The software's reliability is a significant concern for some customers. A few users found the setup process more complex than expected.
Mechanically the neat scanner is a 5 star, no issues there. Software could us a little work. I am still trying to figure out how to save the scans to a specific location on my hard drive. As well as the neat cloud, I would like to see when a file was last opened from any folder rather then just the folder called recent. I have only used it for about 2 or 3 hours.
Posted by Waltofypsi
I was hoping for an easy set up not so much. I do like the size and the fact you can scan more then one piece of paper at a time. Depending on what you scan it can be really good. School papers scan great however if you want to keep track of your receipts they just turn out to light. Over it's not to bad.
Posted by Mike
The scanner itself is great, very fast and accurate most of the time when it pulls prices off receipts or other information from the scanned documents. The software is pretty simple, I know there is more functionality that I am not using yet, but will learn it more over time. My biggest critique is the way it leaves you in a destination folder when you move something from the inbox folder. For example, I scan 10 receipts, select one from the inbox folder, click on the move icon and select the destination folder. Once I confirm the file transfer, I am left in the destination folder and have to click back to the inbox area, which is very cumbersome when you have to do it over and over. I can live with it, and it is possible I am doing something wrong, but it is very annoying when you are moving a large number of files.
Posted by Nick
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