Neato Robotics - Botvac D5 App-Controlled Robot Vacuum - Black

Voice Compatible

Not On Display at Sterling

On Display at Potomac Mills

Clean your floors from anywhere with this Neato Botvac vacuum. A large dirt bin holds plenty of debris between emptying, and the vacuum returns to its base after cleaning to recharge and be ready for the next use. This Neato Botvac vacuum has a downloadable app that provides control directly from your smartphone.

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$499.99
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Was $599.99
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Overview

What's Included


  • Boundary Markers
  • Brush and Filter Cleaning Tool
  • Combo Brush
  • Integrated Charge Base
  • Neato Robotics Botvac D5 App-Controlled Robot Vacuum
  • Owner's manual
  • Power Cord
  • Side Brush
  • Ultra Performance Filter

Ratings & Reviews


Overall Customer Rating:
94% of customers would recommend this product to a friend (190 out of 204)

Features


Vacuum multi-surfaces

Carpet, hardwood, laminate and tile.

Cleans Multiple Rooms

Set and forget.

Clean while you are away

Use the Neato app to start, stop, schedule it to clean 7 days a week.

Intuitively avoids obstacles

Smart navigation technology enables the robot to find its way around houses of varying sizes and shapes, letting it clean under furnishings and cover the floors multiple times.

App-controlled vacuum

Receive notifications, and easily locate the robot, no matter where you are.

14.4V Lithium-ion battery

Provides up to 90 minutes of runtime on a single charge.

Lightweight design

Helps you transport the vacuum from room to room and floor to floor.

Side brush

Enables extended cleaning near walls and in tight areas.

Combo brush

Promotes enhanced performance.


Overall customer rating

Rating: 4.5 out of 5 stars with 204 reviews

94%of customers would recommend this to a friend

Pros

Cons

Most helpful reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    German Shepherd and long cat hair is NO problem!

    Posted
    JHelms
    • My Best Buy® Member

    My family and I have wanted a robot vac for years but I never felt tech was quite ready in the price range we wanted to pay. After much research and checking out several bots at local stores, we chose the D5. Here is why: - From an engineering standpoint, I felt the neato bots had the best design. The brush / roller was twice the size of competing bots and the D shape simply made more sense to me. There is a reason no one makes O shaped vacuum cleaners. Sort of a duh there. - I like that the dirt storage container is on top which makes it quick and easy to remove / empty. Not to mention it was larger than other units we looked at - It specifically mentioned pet hair which was my biggest worry Initial setup: - Setup was quick and easy! Manually connected the unit to my wifi and put the unit on the charging station. I was surprised the battery was at or near 100% (big no-no in shipping with lithium batteries) - The app says the D5 has a firmware update however it will not take. Keeps saying invalid file format after about a minute or so (on the phone app). However the firmware notes only mention a daylight savings time update which I do not care about as I live in Arizona. However, the update should work. I have not tried the USB manual firmware upgrade yet. - Our house is all tile and wood. Zero carpet and only a few rugs. We have a large black German shepherd and a long haired cat. Between the two, the hair tumbleweeds are a dear daily fight. We have to sweep the entire house at least twice a week which is about 2600 square feet / single story. This is a LOT of work. To note, we had just swept the house earlier in the day. - We prepped the house as if we were doing a normal cleaning to see how the little vac would do. Chairs lifted on tables - no loose items on the floor / quick prep. Just normal things anyone would do How did the D5 do? Once we started the little botvac on its journey, I was laughing out loud it was so awesome! It drive away from its charger about a foot or two.. thought for a few seconds... rotated a bit (I guess scanning the area). Then immediately drove over to a couch, found the edge / as far under it as it could go and it started cleaning! I could not believe that it found edges so precisely. It would hug walls and edge them. Map out an area and then perfectly vac the entire area and then move to the next in a very efficient pattern. I did not want a cheaper bot that did random in-efficient pattern silliness so the D5 did not disappoint! Rosie (we named the vac Rosie BTW per the maid on the jetsons) knocked out the living room. Then cruised into the kitchen and got under every counter edge, and even under the refrigerator edge. Into the pantry... she just kept going! After about 45 minutes, I decided to check how much Rosie had picked up so we hit the pause button. To my surprise, she had gotten under things so well in places we had missed from the earlier sweep - the bin was packed full of mainly dog and cat hair! This was IMPRESSIVE. This is all nastyness that would have blown out eventually and left more hair tumbleweeds on our floor. I put the now empty bin back on Rosie and resumed her duties per the app. Off she went! Into the hallway, my office fumbling around two large roll around chairs... into our bedroom where we had our first little snag. Literally... Wife had left a blanked that hung down low with frilly strings on it which any vac would get caught up in. I got a message from Rosie she was stuck and needed help. We resolved the situation and off she went again! After all was said and done, the little vac did about 80% of our home in one charge. When finished, I got a message that she was done cleaning. I watched her cruise out of our closet, out of our master bath, through the bedroom and back to her charging station in which she squared up, spun around and backed in wiggling her butt as she went until the charging contacts made connection. In total we emptied the bin 3 times. Twice totally full as she got under things so well and one half full bin. I cannot be more impressed. At this time - I cannot recommend this bot more highly! My only small reservations are the firmware upgrade not working right from the app and that I cannot figure out how to display the map of where the bot went as they show in photos. This map in photos of the app shows a floor plan of the house per the areas the bot has driven. I cannot find or get this to work. I wanted to add a few other cleaning notes / details: - If your table legs are high enough - this little bot finds them and drives in a circle around each leg using its spinny side brush to clean around each leg! - The unit does not like large thick bathroom type rugs. If it hits them straight on, it goes over them. But if it hits at an angle, it pushes the rug up and gets snagged a bit. But it will pull away eventually and start over. I cannot knock this device for this as even a large vac would have the same problem! These rugs are hard to clean. Best just to shake them out - Our dog goes insane when the large stand up vac is used. It is so loud I think it hurts his ears. He barks and yelps. With this D5, it does not bother him at all! In fact it drives right up to him and will bump right off of him :) And our cat is simply fascinated by it. She watches it drive around and follows it room to room watching it - The unit is about 1/2 as loud or less (if you can quantify that) as standup vac. Just loud enough you can hear it a bit through the house at night but not loud enough to be of a real bother My only wish is that if it sees the kids shoes or junk they throw around that it would scold them for me and tell them to pick it up - text me if they do not HA!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I was a non believer in robot vacs but no more

    Posted
    Rvssts
    • Verified Purchaser
    • My Best Buy® Elite Plus Member

    I am still amazed at how much it picks up on its misssions. I mainly got the vac to keep up with the cat hair which wasn't a problem since we vacuum regularly. The botvac (Biff) went out on its first run and it still got a full bin on the first run. OK no biggie there won't be much the second time right? Wrong, it was still full, mostly dust from places under things where we don't vac much. I gained trust in Biff and manually ran it from work via the app. Biff runs for awhile then recharges and returns to finishe the job. It's still fun to watch it go back and charge then return to where it left off. The app isn't the most useful yet, but I think it's in its development stage. I bet there will be more features via the app in the future. Don't get me wrong, the app works great for what it does, but it feels like there's lots more that can been had. We have tile and rugs and it does a great job on both. I am happy with my purchase and am glad I got the D5. I purchased it with a 20% off coupon which kept the price under 500.00 which was my target point. Great job guys!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Set up, restart, restart, error

    Posted
    Idolbds
    • Verified Purchaser
    • My Best Buy® Elite Member

    I was very excited to have my very first robot vacuum; this brand, You Tube reviews, and the sales person, said it was the best...although I was told, "for under $1000, that is." After I unpacked it, it had a slightly long connection set up time (I am on a giga network; it should have been much quicker!), it began to map out my house. But after stopping unexpectedly four times, I was done with this vacuum! The first two times the vacuum thought it completed the job... After approx 10 sq ft. My house is 1700 sq ft. The last two times, the thing made it a little further, then it stopped in the middle of an area - we have all wood floors. The error implied there were objects in the way; I didn't see anything in its way for several feet. I couldn't get thing to quit stopping and to finish mapping/set up. Grueling hours wasted! I was incredibly disappointed and frustrated, so I threw it back in the box and returned it the next day. Now I am just using a trusted, tried and true, hand held vacuum.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum

    Posted
    Lmh81

    I haven't had this product long but so far no regrets. I have a dog, a long haired cat and two teenage boys and this product really helps with the floor care. I come home from work and there is no animal hair anywhere. The vacuum gets under my couch and entertainment center perfectly. The only downside I've seen so far is if I don't use it everyday then the canister isn't big enough to pickup all the hair. My cat sheds like crazy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good!

    Posted
    Jstew97
    • Verified Purchaser
    • My Best Buy® Elite Plus Member

    I'm only on my 3rd running so far so it's is still "learning" the layout of the house. But it seems to be doing its job as expected. It is a little louder then I expected, but not louder then a reg vacuum. It may never do a perfect job but it will always have my floors looking tidy. It has gotten itself out of every tight spot it got into and only got tangled once on a phone charger that was laying in the floor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love HOGGLE

    Posted
    Cassell
    • Verified Purchaser
    • My Best Buy® Elite Plus Member

    Yes I named my Neato robot Hoggle. He is a reliable and faithful companion in the cleaning duties around the house. I run it 3-5 times a week and he does an amazing job. I am still shocked at just how much my cat sheds, I had no idea. Every now and then he will get in a tussle with a certain chair and get stuck but for the most part he just goes about his business and cleans all the nooks and crannies. I love that he can get under beds and couches without issue. I highly recommend this unit over the "random bounce off things" method of cleaning used by the Roomba series. LOVE IT.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Neato

    Posted
    Etrj
    • Verified Purchaser
    • My Best Buy® Elite Member

    I love this product. I would recommend to a friend. However, it is a little loud.

    I would recommend this to a friend

    • Brand response

      Neato Product Expert

      Hi! Thank you for the awesome feedback! Thanks for the recommendation! Your Neato Team

  • Rating: 4 out of 5 stars

    Good vacuum

    Posted
    Charro
    • Verified Purchaser
    • My Best Buy® Member

    Good vacuum to use with smart phones, cleans bear floors good but not as good on thick carpet

    I would recommend this to a friend

    • Brand response

      Neato Product Expert

      Hi Charro, thank you for the great feedback! Glad the D5 is working well! Your Neato Team





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