NETGEAR - Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem - Black

Before this modem we had given up hope on our internet. Our ping was none existent (usually 20 or less) and our download speed never went higher than 8 although we pay over $100 for 50 mbps download. So after a year of fighting with Shentel we decided to bite the bullet and purchase our own. Best decision ever. I have attached a pic of our current speeds and that is with 2 kids gaming on Fortnite plus our living room tv streaming. We don’t have cable so we do everything online and this modem has made that online experience Seamless! I absolutely recommend this modem to others. If your having connectivity issues it’s likely your modem and not your provider! Give it a try you won’t regret it!

The only high-speed internet provider I can use is Comcast xFinity and their SB3 & newest SB4 would not allow for a steady connection and would be offline more than online. Read the end to note if you have xFinity Home, which is Comcast’s security system. After 11 tech visits and 3 supervisors came by, countless call ins, I decided to purchase my own modem/router combo to see if I could resolve the inconsistency & it was resolved. The associate at the local Best Buy suggested this one since I have so much connected with my home being smart and have several Nest Cameras streaming 24/7. Right when I changed out the modem settings with tech support via FB Messanger (as tech support closed at 8pm), my life changed. I now have constant high speed internet connection and it has not once went down in the couple weeks I have owned this brand and model. If I knew it would have resolved my issues since Jan 2019 and it’s June 2019 now, I would have made this purchase much sooner. Comcast employees can’t explain why “using my own modem and router is working but their devices wouldn’t. Not even the newest model on the market, the SB6). I have Google Home Hub, Brother laser printer, 2 iPhone Max Xs phones, HD xFinity cable box, Samsung TV, 4 Nest Outdoor Cameras, smart defuser, smart doorbell camera, my xFinity Home alarm system, and much more connected at all times and nothing once since changing to this modem/router have had any issues. When I tell Google Hub to stream one of my cameras, it doesn’t have one delay and I can also have it streaming on my phone app and MacBook Pro all at the same time without gang flaws. With the rented devices, it would lag and have the time not work. It’s literally night and day difference and I recommend this one to everyone. It has a high range which covers far corners of the home I live in which is 3200 total sq feet. Have great signal while outside and on patio far from where it is plugged in, it’s excellent. Well worth the money spent to have decent internet access and Comcast xFinity has no reason on why, as I stated above, my personally owned modem will work while the two they offer did not, it is pitiful. Also, saving the extra $15 per month will add up and eventually over time save me monthly rental fees. My neighbor which runs off the same cable line as the house was built in the 1890s and made into two units have their services and while mine was down, theirs remained up and online. They own their own modem and router which worked when mine wouldn’t. Same connection, different results. All cable lines were replaced, the converters changed out to new ones, the pole had MOCHA filters all changed out, they couldn’t resolve the issue whatsoever. Note: the touchpad for xFinity Home (alarm system) doesn’t recognize this modem as a modem nor router). Home technicians had to come and place a “side car” gateway, which is plugged into the Ethernet port on back of this device to allow touchpad to utilize WiFi for smart functions and notifications while backup 3g still worked but had delays, the WiFi option didn’t recognize it. I even had a tech from India call center try to make the SB6 modem from xFinity act as a gateway and it would not work (I was given tech a temporary access codes to go into tech settings). It was free of charge for technician to place the “side car” which is basically a wireless router with hidden SSDI and password, all secure and unable to access in general for the touchpad to sync properly to WiFi settings. It’s some security protocol which I tried googling yet not able to resolve on my part. **photo attached shows the “side car” needed and installed.**

I purchased this modem router net gear to cut the cords from my Comcast cable as I already have a Amazon fire stick I must say it was very easy to set up I just had to call the company that I bought it from and they help me to finish setting it up and after that it works just really great my Internet is so fast I download like within a fit like a minute I’ve never had Internet be so quick I am able to pick up my channels on my fire stick with no buffering and this is a really great bye I’m so glad that I cut the cords and made this purchase

We use Spectrum as our internet provider, it was easy to connect and set up, of course I had to call Spectrum to connect from there end, I was on the phone about 45 minutes and it was worth it, connection improve drastically, no comparison to Spectrum equipment, you'll be happy.

When you buy this router it replaces your xfinity router your renting. It has superior coverage and easy customization and xfinity will provision this router readily and reimburse your annual xfinity router rental fee. Fantastic, better and pays for itself.!! Sweet

Purchased this item in a hurry and went by the reviews on Best Buy and it has not disappointed.....Very easy to hook up and is fast....We run sling Netflix and Hulu and never have had a problem....Highly recommend

I would have had a difficult time trying to get it to work, but our installer from Hot Wire spent time figuring it out and getting it to work. I like the fact that it is two in one as we use it in our RV and space is always at a premium. It fits nicely into the area behind our flat screen. Once working, it has worked very well and we are most pleased with it.

Provides the extra power we need to to location of incoming service and walls. Very happy with this unit.