
Customers value the Smart AC1600 Dual-Band Wi-Fi 5 Router for its ease of use and strong performance, with many praising the straightforward setup process and reliable connectivity. Positive feedback also highlights the router's impressive range and signal strength, providing ample coverage for various home sizes. The affordable price point is another frequently cited advantage. While some appreciate the sleek design, there were no significant negative comments reported.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I bought this router to use as an additional access point to our already existing AT&T Uverse WiFi network in our home. The NETGEAR unit was hard wired to our existing Uverse WiFi router. The unit was set up in the basement to provide a solid WiFi signal, provide streaming capabilities to a flat screen and WiFi coverage to an adjacent patio area. The wired signal from the "mother" router would be passed through the NETGEAR unit and sent to another computer upstairs. Instructions are apparently something NOBODY includes with anything ...especially tech devices. Rather than having something to read purchasers are forced to use the "handy" user-friendly app ...which is neither. There is no way to access this router's settings using the traditional web address ...you have to use the app ...which is a serious pain. Try as I might I could not get the app to set up the router as I wanted and wasted about an hour in my efforts. To be truthful, if you're using the router in a conventional manner, the app will probably work just fine but I wasn't. I needed to set this router up as a portal ...an additional access point to our existing WiFi network ...and had to make specific changes to it's default settings. Eventually I was able to configure the router to my use, but only after downloading and printing the .pdf for the full manual off the NETGEAR site. There is a wealth of usable and clear information in the manual; it is substantial. Once I had the manual I found the section on how to set it up for my use; it was quite simple. The frustration with using the app made setting the router up even more maddening once I got the info I needed and how *easy* it was to configure. The router has been up and running fine for the past five months; it works great. Signal strength and speeds are good throughout the basement and adjacent patio. The data rate is robust enough allowing clean streaming via the wireless Roku on the flat screen. Overall this is a nice router hobbled by an app that for some users is useless and frustrating to use. While I understand the "ease" of using this app for non-techies, the option to easily access, via web address, the internal settings of the router should still be offered for folks who know what they're doing.
Posted by Mike463
Had a premature failure and had to return unit. It failed on a software update, Replacement was slow and tedious. Bought a new unit immediately. Took weeks to get the failed unit replaced. Lucky the unit is relatively inexpensive. Netgear support needs improvement. However when it works the router is great even if their support sucks.. I hate infant mortality.
Posted by chuck
My 7 year old Cisco router died and this Netgear model was the best option as a replacement. It was simple to install and runs very fast. I also feel the design is durable and thoughtful. Plenty of connections and control features. It reaches every corner of my 2000 square ft ranch house (including the basement).
Posted by Bruno