Networked Audio Hub Setup

Q: I paid for a geek service but I have nit yet heard from anyone or was able to set u the appointment as needed please let me know how I go about scheduling a time and date, thank you, Nicholas

A: You should receive an email with instructions on how to schedule shortly after completing your purchase. If not, try calling 1-800-Geek-Squad and reference your doctom order information.

Q: I need someone to run HDMI cable from receiver to tv in attic. Do ya set up receivers for stereo and tv system?

A: Hi Chris. Thanks for your question! We should be able to do this. Since it's a little more customized, we'd like to probably send out a free site survey agent to check out the setup and make sure we're on the same page. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

Q: Would this be what I would buy to get my Google Home setup and connected to work with my current speakers and smart lights?

A: Yes, an Agent would come out to your home and help you with all of the things you listed above.

Q: I have a Sonos setup with 4 Sonance outdoor speakers and A Sonos amp. I want to add a Sonos soundbar, subwoofer, and 2 surround speakers in the living room. Can they be played independently of what I choose to play on my existing outdoor speakers?

A: undefined

Q: Do you install Sonos speakers in the ceiling? We currently have some speakers in the ceiling but I'd like to replace them.

A: undefined

Q: When installing Sonos speakers does the tech fish the walls to hid the wire?

A: Hi there. Thanks for reaching out about this and sorry for the slow response! We can absolutely conceal the wires if you'd like. This is an optional service as it may have a cost to do so. If you'd like to know more about that or have any other questions, I'd recommend reaching out to your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

Q: Geek Squad came out and set up our audio system. Speakers in the ceiling (Sonance) and Denon receiver. However, no sound is coming from the speakers. House is wired for 5.1 surround sound. The only sound is coming from the TVs speakers. TV is Roku.

A: Hi there. Thank you for reaching out about this. This sounds like an awesome setup. I'm sorry you're running into issues with this. We'd be happy to help you out. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

Q: I have a Klipsch Wireless Speaker System and I need my firmware updated on my RP-HUB 1 Control Center. I have tried to update it with no luck. Can you guys update the firmware for me if I bring it to the store?

A: Hi Tom. Thanks for reaching out about this! I'm sorry you're running into issues with the sound system. We may be able to update the firmware. However, it would likely have to be done in your home, on your own network, as that could be part of the issue. We'd like to know some more about the speaker system and what exactly it's running into an issue with. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.