I also got my MOD-t as part of a crowdfunding campaign and have had very few issues with it thus far. The setup of the printer is fairly straightforward and not too complicated. Within 30 minutes of opening the box I had already printed the test piece, and was starting to print my own design. The printer itself is beautiful, and is a decent size -- so you can put it on a small table, but still are able to print medium sized items. Watching it print is absolutely mesmerizing. The online design software is pretty basic, if you have used any sort of design/cad program before it is really easy to use. If you haven't been exposed to that type of software it might take you a little time to get up to speed. I love that you can check the progress of your print online, and the estimate is pretty accurate (tells you % of print, not time). Note that it does take TIME to print things -- small prints may take up to an hour (depending on detail) and larger items will certainly take a few hours. It does seem like they have a few software issues, where the printer will stop in the middle of a print, which can be frustrating. I was able to modify my design, and even get it to print in pieces and then just glue them together to complete my item. While that was annoying, it made me realize that I can print much larger items by piecing them. I know that they just recently released the product, and I'm hoping that they are able to update their firmware as they get more info from users, to make better software. The cleanup between prints (or partial prints) is really easy, thanks to the tools they provide. This 3D printer makes 3D printing pretty easy-- however you have to be realistic. Designing and printing a project takes time and effort. You WILL run into issues with printing some of your designs, you will probably need to redesign some things, and I'm sure that New Matter will certainly have to continuously be updating their firmware to make it better. Nonetheless I'm excited to print out my Christmas presents this year!

So I have been using this printer for about a week now and I am very happy with it. Kind of obsessed. It's a very good looking product and looks great next to my Surface Book that I use for my 3d models. It was actually pretty easy to set up and I ended up downloading Cura for my 3d models and put the info for the printer in there and I have been printing pretty much 24/7 since then. The software it comes with is not bad and I use it from time to time. I will have to say you should know a little bit about what you are doing before you just jump in. I might have had a few hick-ups while printing and some other people in the reviews might have as well but all I had to do was learn and adjust some setting and I was printing like a pro. Somethings to consider is the bed wont stick what you are printing after a while but like any good 3d printer out there you should add a brim to your model with the software or physically put painters tape in the bed so a better stick will occur. Even with the $2000 printers people put glass or painters tape on the bed. Needless to say it has awesome print quality enough for my little things like dice and d&d pieces and makes my larger objects look even better! With a little patients and the right program I don't see how anyone could not like this 3d printer!

I have had this printer for just 3 days now. It was easy to set up right out of the box, though there was no manual and I was guided through an online video instruction sequence. I missed the last part about whether or not I could disconnect the USB cable, but had no way of going back to find out what I missed. It turns out that you need the usb cable to download software into the printer, but after that it operates off wifi from any computer in the house through a browser based program on the internet. Not everything is explained very well and it took some time to figure out how to do things, like selecting a file to print, how to upload ones own file, etc. Bottom line however, is that I printed a dog tag only an hour after unboxing the unit. I have printed three things now with increasing complexity. The printing is slow and if a lot of support struts were required, it takes some time to clean up the product. I only had one failed print job, but it was easy to start over. Overall, for 300$ I must say that this is an impressive printer. I am using it to print 3D models of biological molecules like proteins and DNA, and am enthralled with the 3D objects created. Time will tell how robust this printer is, considering 2" diameter by 1" tall complex spiral DNA molecule took 6 hours to print (shown below after much filing to remove struts). Question is, how many prints before it fails. The warranty is only 90 days, and Best Buy did not offer an extended warranty. I am hoping for the best.

I bought the MOD-t not knowing anything about 3D printers or how they work. I have to say this has been a most enjoyable experience. The setup was simple and I was printing the test print within 30 minutes (if that)! I've since printed several things from their online store and some of my own designs. Only one of those prints failed and it was because I didn't prepare the print bed as I should have(the print shifted). Any questions or issues I had were discussed and solved in their technical service forum. There are unlimited possibilities with this printer. I just wish it could print larger items. I printed a dice tower (pictured) and it took ~12 hours to print the 3 pieces. Maybe when I have more experience I can move up but for now this is a perfect starter 3D printer.

I got my MOD-t as part of a crowd funding campaign. The MOD-t concept is for a 3D printer "appliance" that looks nice sitting on the shelf, needs no wiring (since it is connected to WiFi), and is essentially care-free -- like a blender or clock radio. It might look nice sitting on your coffee table (?) or bookshelf, but you still need access to the back where the filament spool is mounted. That mounting requires the filament to make a 90-degree bend to get into the printer and I had a couple of breaks -- the printer mindlessly went through movements with no filament. I was able to print an adapter that is supposed to make the supplied 0.5 kilo spool sit better on the MOD-t’s spool holder (designed for wider 1.0 kilo spools) but that increased the friction and I had a filament break almost immediately. The solution was to zip-tie a ½” wood dowel horizontally to the legs of a stool placed behind the printer. The filament now spools in a straight line directly into the MOD-t’s feed hole. (You can also buy spool holders online.) A spool holder will be required if you use some of the high-rated, non-New Matter PLA filament -- the New Matter spool’s hub inner diameter is about 50mm and some other filament spool hubs have a ~30mm hub ID. You could read the MOD-t’s description and come away with the impression that you only need a WiFi connection to operate the printer. Not true. You also need a USB connection to update firmware, establish the WiFi connection, etc. As a practical matter, I left my laptop connected to the MOD-t by USB all the time. The last time it stopped printing in the middle of a job (hours into it and still only 54% complete) I had to reestablish the WiFi connection with the New Matter desktop app using the USB cable. Since the USB connection is required for so much functionality, I find it very odd that you cannot use the USB connection to actually print from the New Matter Store. Why would you want to use WiFi if a perfectly good USB connection is already available -- and required for some tasks? (My WiFi is located 19 feet away -- by laser rangefinder --in a direct line through an open doorway, so there should be no signal strength issues.) The software is incomplete and inadequate to the task. Even if it were not the default consumer setting, there is no dashboard to tell at a glance the status of the printer and the work being printed. The web application you use printing from the New Matter Store displays minimal information on the current job most of the time, but I found I needed to refresh the screen manually. Once it decides it is done with a task, it is likely to refresh no more. The desktop application is also limited in function and offers even less information. You really need both running to operate the printer. I was never able to make a complete correct print of a large object (look for the Ducky or Hippo in the New Matter catalog). You can see the results of two tries in the attached photos. The last straw is that my MOD-t no longer “unloads” the filament. I have to shut down the printer, let it cool, take off the hot end, and tug the filament from either above or below, snapping it off inside the extruder. Then clean things up a bit, reinstall the hot end, and load the filament. The CEO of another 3D printer company says the following in a video on the company site: “If you’ve never bought a 3D printer, I want to introduce our line of printers to you and tell you one thing that I really want you to walk away from this video with: 3D printing is hard. … It’s just not click-and-print -- yet. We’re going to get there someday.” I don’t think the MOD-t reaches that “someday”. As an accidental Beta tester (in no way can the printers, firmware, support, and web interface be considered retail-ready) I figure that New Matter is a good 3 to 6 months away from having a finished product. Even then, I am doubtful that they will be able to deliver on their click-and-print vision. Meanwhile, my MOD-t is boxed up (save ALL the packing) waiting an RMA.