Service Highlights
A Geek Squad Agent will come to your home or office and professionally install your computer system, tablet, mobile device or networkable device. The Agent will also show you how to use your new technology, and you'll have the opportunity to discuss any questions you have.
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Ratings & Reviews

Overall Customer Rating:
Rating 4.15 out of 5 stars.
84% of customers would recommend this product to a friend (52 out of 62)

Service Features

Service Includes ONE of the Following: 1. Connection and initial setup of one computer system.

Computer setup involves: Wire management using cable ties when needed; initial computer setup on first startup; installation of 1 hardware and 1 software.

The Agent will:

Configure existing Internet access and single existing email account.

Remove any unwanted applications, install updates and apply AgentTweaks; add computer to an existing wireless network; test computer for functionality.

2. Initial setup of one tablet or mobile device.

Tablet/mobile device setup involves:

initial device setup on first startup; add device to an existing wireless network Aid in setup of app store account and installation of up to 2 apps of your choice.

The Agent will:

Adjust system and power settings for optimal performance; activate pay-as-you-go cellular account.

3. Initial setup and connection of one networkable device

Networkable device setup involves:

Physical connection of the device to a display, if applicable; initial device setup on first startup; add device to an existing wireless network; confirm network functionality.


Service does not include moving, removing or diagnostics of an existing computer system; virus and spyware removal or hardware repairs; or setup of a new wireless network.

Online Service Order Details:

You'll receive an email with a redemption code and instructions for scheduling your service.

This email usually arrives within 15 minutes. Services have a 30-day labor warranty, but are not returnable after the services have been performed.

See Terms & Conditions for more details.


For questions, or to cancel or reschedule your appointment, please call (1-800-433-5778).

Overall Customer Rating

84%of customers recommend this product.



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Most Helpful ReviewsSee all customer reviews

              • Brand Response


                October 20, 2016

                Hi lojndkjjao –

                Every service appointment should be treated like it was being done in our own home, so it’s disappointing to hear our installer didn’t complete the job for you. If this is still something you need assistance with please feel free to reach out to us at for assistance.

                Product images, including color, may differ from actual product appearance.