On-Site Video Device Setup
User rating, 4.7 out of 5 stars with 754 reviews.
4.7(754 Reviews)- 21 Answered Questions
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Description
Features
Before we begin
When we arrive at the site, we'll discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Connections
We’ll unbox and connect up to 2 networked video source devices or 1 new or existing video source device to an existing TV and/or an already-installed A/V receiver.
Streaming services
We’ll connect up to 3 subscription services. If you’re interested in content mirroring from a compatible device, we’ll download and configure the needed mobile apps. Then we’ll clean up our workspace.
Updates
If the firmware or software on your new device needs updating, we’ll also handle that for you.
Final steps
We’ll demonstrate how to use your new video device and let you know how to contact us for future support.
This service does not include TV connection or mounting, concealing wires, antenna setup, or soundbar or receiver setup. Network setup or configuration are also not included.
Service returns cannot be accepted after installation services are completed.
If you need to change your appointment date after you've scheduled your service, call 1-800-GEEK SQUAD (1-800-433-5778) to reschedule.
Q: Questionhave a Samson HXD1 wireless microphone and Samson USB Stage RXD1 Receiver to plug into Sony Bravia TV monitor with external speakers, try to connect to Macbook pro for Youtube kaorake, unable o get my wireless microphone produce audio, dont know why?
Asked by jennifer.
- A:Answer We may be able to help troubleshoot this issue for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport
Q: QuestionWhat is the distance you will go to set up a new TV if I have geek service?
Asked by Anonymous.
- A:Answer Distances may vary by market and location. Your best option would be to call 1800 Geek Squad (1800 433 5778). This is a 24/7 number and the Geek Squad agent that you speak to can answer your questions regarding coverage areas, costs of services and can schedule a date for the services that you are needing. Btw, Geek Squad services that you may have on your computers ONLY covers your computers. It does NOT include services on TVs or on other home theater equipment.
Answered by Hays1023
Q: QuestionDoes the Geek squad repair VCR's?
Asked by Joan.
- A:Answer Sorry, I don’t know but I’m sure you’ll find out if you give them a call.
Answered by Whytedymonds
Q: QuestionWill the Geek squad connect my DVD player to my television if I am unable to?
Asked by Ginger.
- A:Answer Yes. But it will cost you $99.00. That's to high.
Answered by Smiles
Q: QuestionDoes the $99.00 cover setting up our DVD player to our TV?
Asked by Anonymous.
- A:Answer Yes it does. But i think that everything that is setup in the home from the geek squad should have different prices for setups. I feel just for the setup in my house should have cost me less.
Answered by Smiles
Q: QuestionDoes this include the TV Calibration service you provided in the past? I did not see the TV Calibration option for the TV I purchased recently. I used the service in 2019 and was very satisfied.
Asked by anonymous.
- A:Answer No
Answered by Awesome
Q: QuestionCan Geek Squad install Roku and a sound bar to my tv?
Asked by MrsPike.
- A:Answer Absolutely! In fact if you have the Total Tech membership and you buy the equipment at Best Buy, install is now free.
Answered by Geeksquad
Q: QuestionDoes Bestbuy install TIVO equipment? If so, what are the charges?
Asked by Unempldnow.