I had low expectations but was pretty surprised at the quality of this toaster oven that was on clearance at Best Buy.
The oven comes carefully packaged, with a manual, a crumb tray, a small rack, and a small tray to put on the rack. Setting uo the device is very easy -- remove the protective tape, drop in the trays and racks, and plug it in. That's about it.
The device has a nice fit and finish. The stainless steel version doesn't look like junk, and it has a charming, retro kind of style. It isn't a luxury item, but it feels well made compared to the numerous toaster ovens I had over my lifetime. The dials don't feel flimsy and the door opens and closes nicely. It does not pull the rack out for you like fancier toaster ovens do, but I don't miss this feature at all.
The device does get hot to the touch, so I made sure that it wasn't touching anything during use.
It toasts bread and waffles and heats up things like it's supposed to, but it takes a couple times to get it to toast it just right.
My wife had a tough time figuring out how to get things to toast, but other reviewers were helpful in explaining how this work. There are two dials. The top dial should be set to "toast." The tricky part is the bottom dial. It's like starting a car: Turn the bottom dial to "10" and then back to "light." The heating elements don't turn bright red, so you won't know it's working, but it is. The toast will look toasted. The edges of the bread tend to toast more than the middle of the toast. If you get the middle of the toast just right, the edges might be a bit too toasted.
The second time you make toast, you can turn to "10" and then back to a slightly different setting depending on whether your first slice was brown enough or not. Then after that it becomes a habit and you won't even be thinking about it.
The first time we used it there was a slight plasticky smell, but that went away right away.
Overall, a great purchase for what I paid for it (about the price of two movie tickets) and I'd recommend it if you don't mind doing without some of the unnecessary bells and whistles that usually come with these things.
I took off one star because toasting bread was just slightly more complicated than it needed to be, and it doesn't toast as evenly as it could. Otherwise, we're happy with it. We've had it for a month now. What we saved on buying this model will buy a wheelbarrow's worth of bread.