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Customers are saying
Customers love the Polar App Control Cat Wet Food Feeder for its convenience and reliability. They appreciate the app control feature that allows them to schedule and monitor feedings remotely, ensuring their cats are well-fed even when they're away. The portion control feature is also praised for helping maintain a healthy diet for their pets. Cleaning the feeder is a breeze, making it easy for busy pet owners to maintain.
This summary was generated by AI based on customer reviews.
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Rated 5 out of 5 stars
Worked great for cats that cant eat kibble
my cat had a medical condition preventing him from eating dry food, but he can't finish his meal in one time and always asks for a little more after a while. I wanted something I could use for when I was gone all day. This worked great, offers refrigerated storage and app-controlled feeding for up to three days of true freshness. It quickly chills food to maintain its quality. I can dispense up to three meals a day, making it ideal for my cat. The WiFi control allows for easy scheduling and monitoring via the app, ensuring he is well-fed even when Im not home.
Posted by Shu3119
Rated 1 out of 5 stars
Gonna get a cat killed, do not buy
I set up this thing but noticed my cat would only eat the first tray, and upon further inspection I noticed it wasn't spinning. It would open to the same first tray. I troubleshot it and it worked before my trip for one full three day cycle. Now on the second day of my trip, it failed to cycle and is feeding the cat an empty bowl.
I had to call over a friend to come fix it. This thing is going to get a cat killed since the time for a cat to go without food is three days before it's serious.
This thing is a liability issue and should not be purchased if it can function with some reliability.
Posted by Sean
Rated 2 out of 5 stars
My advise is to not purchase
Such a great concept, but there are way too many glitches with the software. It won’t function properly past one day of use, which means I have a completely reset the schedule each day. Setting the schedule is a bit of a pain, but unless I do that each day the machine consistently opens the wrong compartment. This means my cat may get a handful of treats instead of an actual meal, which means he will promptly throw up.
Forget about contacting customer service. Their response time is a complete joke and there is no phone number to be found anywhere. The product has so much potential but the company has done a crap job with the execution. And for such expensive products their customer service is just a complete joke. I really want this thing to work, but in all likelihood I will be returning it.
My advise is to not purchase. Let them work out kinks first. But if the response time of their customer service is any indicator I’d say it will be about a decade before they work out anything.
