I bought this camera, and a bunch of film, in December to take on a month long trip to Africa that week, I took two pictures before I left, it worked fine. In Africa I took four shots, the camera stopped working, wouldn't shut off, so I had to leave it running to drain the battery. I powered up the camera again and took four more pictures, once again the camera broke. When I returned home Polaroid tech and supervisors told me that there were a batch of Snap cameras that went out with out the needed upgrades and mine use one of them. I was told I'd have to go get a micro film chip to upgrade my camera to make it work. I suggested to Polaroid that since I bought the camera in good faith that it worked, doesn't it make sense for them to send me the chip? I was told that no chip came with the camera I bought and that it was up to me to go out and get one, but they'd send me some film, I have film, a lot of it. It's not that I can't drive a half an hour away to Target to get the needed chip or have Amazon send me one, as the supervisor suggested, it's the fact that I bought a new camera, I expected it to work, I carried it around the world for a month in hopes of giving out pictures to people who don't have access to printed pictures and Polaroid didn't have the curtesy to stand behind their product and say...let us fix this for you, we'll send you a micro chip to upgrade your camera. I will buy the chip that I was told I need, so I can see if that fixes this camera, but I sure can't recommend anyone buy anything from Polaroid, especially this Snap camera.