Have our installers quickly and professionally mount and secure your TV to a wall and connect your TV to your video components. We'll also add an internet-capable TV and video components to an existing wireless network, perform any needed software or firmware updates, and configure up to two smart streaming services like Netflix or Pandora. In addition, we will program the remotes that came with your equipment, configure an existing voice control device for basic TV control commands, ensure that all wires and cables are neatly dressed, and make sure the workspace is clean when we finish. We offer a 90-day limited workmanship warranty on our TV Connect and TV Mounting service.
Before we begin
When we arrive at your home, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Mounting your TV
We'll secure the customer-supplied (or manufacturer-included, if applicable) mounting bracket to a standard-frame wall, and mount and secure a flat-panel TV to the mounting bracket.
Running the cables
We'll route your in-wall rated cables for A/V devices through a standard-frame wall (within a single stud bay) and connect the TV power cord to an existing, nonconcealed AC power outlet.
Setting up your TV
We'll connect one new or existing TV to video components (like a cable/satellite box or a DVD/Blu-ray player) in a single room.
Connecting to a home network
We'll add any internet-capable TV or video devices in the room to an existing wireless network, and we'll perform any critical software or firmware updates.
Setting up peripherals
We'll configure up to 2 smart streaming services as needed (Netflix, Pandora, Amazon Video, etc.), configure an existing voice control device for basic TV control commands, and program a manufacturer-supplied remote control.
We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
After the installation, we'll clean up the work area and remove any packaging your products came in. We'll perform haul-away and recycling if you previously ordered it and it is part of the work order.
*Our standard mounting service does not include mounting to any surface other than drywall. To order custom mounting, please call 1-800 Geek Squad (1-800-433-5778).
This service does not include drilling access holes, hiding speaker wire or any other types of custom wire runs, or moving electrical outlets to new locations.
*This service does not include connection of audio components, advanced home theater device setup or network setup.
Also not included is voice control setup outside of basic TV functionality, smart light integration, multi-device control commands or harmony remote integration. Voice control setup can be purchased separately.
Additional charges may be required for land travel beyond installation coverage areas. Service returns cannot be accepted after installation services are completed.
**Should you need to change your appointment date after you've scheduled your service, call 1-800 Geek Squad (1-800-433-5778) to reschedule.
Premium TV Mounting 55" and smaller (TV Connect and Setup Included)
Required for Service
Customer supplied TV mount, video components and any cables required for setup. An existing, functional network if network services are desired.
We stand behind our services and repairs with a 90-day workmanship warranty.
I purchased this service because my last Microwave unexpectedly stopped working. I had the Geek Squad service for that Microwave which allowed me to replace it with a new one. As a result, I purchase the service for the new Microwave as well. Glad I had the Geek Squad service.
Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!
A:AnswerI had Geek Squad come and install and mount my new TV and Soundbar in the beginning of September. They do give you the option to run the cords through the wall or to leave them hang (and later buy a casing cover to attach to your wall to hide the cords). If you do choose to run the cords through the wall (I did) they will make 2 holes. The first hole is up high behind the TV where the cords go into the wall and the second is down low behind your entertainment center where the cords need to come out to connect to your devices (satellite box, DVD/Blu Ray player, game system etc...). But they CANNOT run the power cords through the wall, only the HDMI/optical/coaxial etc. cords. They will tell you that if you want the power cords (I had 2, one for my TV and one for my Soundbar) ran through the wall too that you have to call a certified electrician to do that because of safety issues. So no matter what all cords cannot be ran through the wall by Best Buy Geek Squad. Hope this helps :)
A:AnswerHi we had same situation. When we bought new tv sales person at best buy had us buy a certain mount as they one we already had was very old, wasn't sure it would work. Said the instillation team could tel us that.
They did, we were able to use the one already mounted for new tv, so we just took the newly one purchased back, but they would have taken down the old and replaced with the new one if necessary, and my understanding is that is part of the installation, no extra $. hope that helps.
A:AnswerYes, the geek squad delivered the new tv, installed the wall mount, mounted and programmed the new tv, then removed the old tv and all the packing materials. Excellent job. Clean and courteous.
A:AnswerWe have a large selection of mounts for TVs in your size (http://bby.me/tbrhl). If you are thinking that you would like to be able to pull the TV away from the wall to angle it or move it around, a full motion mount may meet your needs.