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Best Buy Easy Auto

Best Buy Easy Auto Providers

The services and benefits offered under Best Buy Easy Auto will be fulfilled by the following providers and their contractors and representatives:

  • Automatic Labs, Inc. (“Automatic”)
  • YourMechanic, Inc. (“YourMechanic”)
  • Cross Country Motor Club, Inc. and Cross Country Motor Club of California, Inc. d/b/a Agero (collectively, “Agero”)

Easy Auto Privacy Policies

Best Buy, Automatic, YourMechanic, Agero, and their contractors may share personal information (including precise location data) with each other, and each party’s receipt, use, sharing, and protection of your personal information will be governed by each party’s own privacy policy, available at:

Best Buy Easy Auto Information Obtained

In addition to information Best Buy obtains as specified in our full privacy policy, Best Buy and/or each service provider, as applicable, will collect and receive personal information:

  • From you
  • Automatically from your vehicle monitoring device
  • Automatically from your computer, smartphone, tablet, and/or other electronic or mobile device(s)
  • From contractors and other service providers

Location Information

For Best Buy Easy Auto, Best Buy, Automatic, YourMechanic, Agero, and their contractors will collect the precise location of you, your vehicle, and/or your devices, and may share such location data with each other. Location data may include without limitation:

  • Street address provided by you;
  • GPS location and/or cell tower configuration automatically from your vehicle monitoring device
  • GPS locations, WiFi triangulation, and/or cell tower configuration automatically from your computer, smartphone, tablet or other electronic or mobile device.

YOUR CHOICES: For optimal use of Best Buy Easy Auto, precise location MUST be collected from you and your devices.

If you do not want your precise location to be collected, used, or shared, you have the following choices:

  • With regard to your vehicle monitoring device, you may cancel Best Buy Easy Auto (including returning the vehicle monitoring device) in accordance with the Best Buy Return Policy.

  • With regard to your computer, smartphone, tablet, or other electronic or mobile device, you may turn off location services on your electronic or mobile device; however, in such event, portions of Best Buy Easy Auto may not function. For example, you may not be able to locate yourself on a map in the Automatic app or specify to others your location for roadside assistance or mechanic services.

Collection and Use of Best Buy Easy Auto Information

In addition to information collected according to our full privacy policy, Best Buy will collect the following personal information in connection with Best Buy Easy Auto:

  • Vehicle information (such as Vehicle Identification Number (VIN) and vehicle make, model, and year) for assessing vehicle trouble codes as well as identifying which vehicle receives services (such as oil changes, other mechanic services, and roadside assistance)

  • Vehicle location information of your vehicle monitoring device to help you find your parked vehicle, locate your vehicle on a map in the Automatic app and Best Buy plug in, and specify to others your vehicle location for roadside assistance and mechanic services.

  • Vehicle’s onboard computer and sensors information (such as check engine light and diagnostic trouble codes) to send you communications and assist you in ordering mechanic services;

  • Vehicle operation information (such as data on hard braking, hard acceleration and speed) for display in the Best Buy Easy Auto app and plug-in(s)

  • Service provider member ID for display in the Best Buy Easy Auto plug-in

  • Trip information (such as mileage) to send you communications and assist you in ordering oil changes and other mechanic services.

In addition to the purposes previously specified, Best Buy may use such personal information for the purposes specified in our full privacy policy, as well as to do the following:

  • Tailor apps, plug-ins, and websites
  • Deliver personalized marketing offers, information, and communications to you
  • Send transactional and marketing communications (via e-mail, push notifications, text, direct mail, and online ads) by or for Best Buy, Automatic, YourMechanic, and/or Agero
  • Sell you other products of Best Buy, Automatic, YourMechanic, and/or Agero
  • Conduct research and analysis;
  • Develop and fulfill products and services
  • Improve our businesses, products, and services, including Best Buy Easy Auto

Please note: For Automatic, YourMechanic, and Agero and their contractors to perform services, they will also need to create or collect additional personal information from you, such as:

  • Username and password to open an account, create a profile, and access apps and websites
  • Cardholder payment information from you for purchase of additional mechanic services and roadside assistance
  • GPS location, Wi-Fi triangulation, and/or cell tower configuration of your computer, smartphone, tablet, or other electronic or mobile device

Be sure to review Automatic, YourMechanic, and Agero privacy policies, above, for more information.

Sharing of Best Buy Easy Auto Information

In addition to the parties or purposes specified on this page or in our full privacy policy, Best Buy may share your personal information with third-party service providers performing services on the behalf of Best Buy or for the Best Buy Easy Auto service such as:

  • Hosting and maintaining Best Buy Easy Auto websites
  • Hosting and maintaining app and plug-ins related to Best Buy Easy Auto
  • Arranging appointments
  • Sending Best Buy, Automatic, YourMechanic, and Agero marketing communications
  • Fulfilling and developing products and services
  • Improving our businesses, products and services, including the Best Buy Easy Auto service

Last Updated: October 8, 2017

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