About this item
Have an Installer Haul Away or Relocate your Appliance.
Have an Installer Haul Away or Relocate your Appliance.
General
Product NameProfessional Haul-Away or Movement or Recycle ServiceBrandGeek Squad®
Other
UPC400094101018
Search
Q: QuestionDo you disconnect the dishwasher as part of the haul away service?(11 answers)
A: AnswerNope! The guys just left and refused to take my old dishwasher because it wasn't already disconnected. Nowhere does it say that the old appliance must be disconnected. Since placing the order three days ago, I've received FIVE separate communications from Best Buy saying that removal of the new product packaging and hauling away of the product being replaced was included in my order but no mention in any of them that the old appliance had to be disconnected. When they got here they simply refused to take it and just shrugged their shoulders when I protested. On top of that, they were ready to leave with the new dishwasher still in the box until I asked them to remove the box. Then the one guy said he would cancel it but it wouldn't go through and so he put it as pending but told me it was cancelled. Now I have to get the old dishwasher out, which would have been a whole lot easier without the new one sitting in the middle of my kitchen blocking the way. Couldn't be more DISSATISFIED.Answered by Susan
Q: QuestionDo I need to do anything to the old refrigerator before they will haul it away?(4 answers)
A: AnswerJust remove everything from inside and if you want the opportunity to clean underneath before a new one is installed, be on at ready to take the 5 minutes you'll have to clean it. hope this helpsAnswered by kidsb4myself
Q: QuestionI WANT TO BE REIMBURSED FOR HAUL AWAY SERVICE THAT DI NOT HAPPEN(3 answers)
A: AnswerHappened to me as well !! I called Best Buy - they credited it back to meAnswered by Buster123
- A: AnswerNo, The installers where horrible. I paid to have my old fridge moved to another part of my house, which required the doors of the fridge to be removed (the new fridge needed the same thing), and they refused to do it, stating that they dont want to be liable if it gets damaged.... Yet they are willing to do it with my brand new fridge? It seemed like they were even going to be willing to move it at all if I couldnt remove the doors myself... What did I pay for exactly?
Answered by Jeff
Q: QuestionWill they remove the washer and dryer from the basement and install in the basement?(3 answers)
A: AnswerThey brought my washer down stairs to basement and took away old one as well!Answered by Katie
- A: AnswerNo box needed. 65 inches is no problem.
Answered by EJL126
- A: AnswerI didn’t have any removal. But I think it would be X 2 unless they are stacke
Answered by Anonymous
- A: AnswerMine weighed twice that much (literally) and the two delivery men had no problem carrying it out the door with a unique strap. The price was reasonable since we bought a qualifying new TV which they delivered.
Answered by MRTODD
Review Summary
Rating 4.6 out of 5 stars with 11830 reviews
4.6Rating by feature
- 4.7Service
Rating 4.7 out of 5 stars
- 4.7Professionalism
Rating 4.7 out of 5 stars
- 4.7Expertise
Rating 4.7 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Professional Haul-Away or Movement or Recycle Service
4 payments starting at
$15.00
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