ProForm - Pro 12.9 Elliptical - Black/Silver/Red
User rating, 3.6 out of 5 stars with 14 reviews.
3.6(14 Reviews)- 10 Answered Questions

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Description
Features
7" HD touch screen
Shows the information about calories burned, time, distance, and heart rate for a productive workout.
34 preset workout apps
Let you choose how hard you want to work out every time you step on.
Silent magnetic resistance
You won't disturb the entire household while training.
Upper-body grips
Enjoy a full-body workout to fire all muscles.
EKG heart rate monitor
Simply control your training rhythm with heart rate sensors in handles.
0 to 20° adjustable ramp
Lets you focus on specific muscle groups, such as glutes, quads, and calves for realistic trail training.
20" power-adjustable stride
Allows you to reposition a stride for an individual fit.
Oversize pedals
Offer stability and security for your workout.
Water bottle holder
Keeps water you need to stay hydrated close at hand.
CoolAire fan
Features two speed settings and helps you keep your workout comfortable.
Solid steel construction
Ensures long-lasting use.
Retractable levelers
Avoid a chance of accident or injury on uneven surfaces.
Tablet holder
The adjustable holder clamps down to secure your tablet and keeps it conveniently close, so you have access to all your training tools and entertainment must-haves.
Integrated auxiliary music port
Along with dual 2" speakers, enables you to listen to your music or watch videos with less complication.
350-lb. weight capacity
Allows safe use.
One-year iFit membership included*
Interactive training sessions: iFit trainers move your transformation forward by interacting with and controlling your equipment's speed, incline, or resistance.
Streaming global and studio class workouts: see the world while you run through cities and trails, or get pushed in a studio class, all while being led by a personal trainer in your home.
Connected fitness tracking: check your progress as every training session is automatically recorded and even used to influence future exercises and nutrition plans.
* iFit experience shown. Internet and WIFI required. iFit membership activation requires credit/debit card and auto-renews for fee. Cancel at any time.
What's Included
- ProForm Pro 12.9 Elliptical
- Owner's manual
Manuals & Guides
Key Specs
- Membership ProgramiFit
- Membership Period1 Year
- Product Length79.8 inches
- Product Width25.8 inches
- Product Height66.3 inches
- Product Weight273 pounds
- Number Of Resistance Levels24
- ColorBlack/Silver/Red
General
- Product NamePro 12.9 Elliptical
- BrandProForm
- Assembly RequiredYes
- Model NumberPFEL31115
- ColorBlack/Silver/Red
- Color CategoryBlack
Connectivity
- Membership ProgramiFit
- Membership IncludedOptional and included
- Membership Period1 Year
- Connectivity TechnologyBluetooth, Wi-Fi
Dimension
- Product Length79.8 inches
- Product Width25.8 inches
- Product Height66.3 inches
- Product Weight273 pounds
- Recommended Maximum User Weight350 pounds
- Stride Length20 inches
Performance
- Resistance System TypeMagnetic
- Number Of Resistance Levels24
- Adjustable Resistance LevelsYes
- Number Of Pre-Programmed Workouts34
- ActionFront drive action
- Flywheel Weight32 pounds
Features
- Targeted Muscle AreaTotal body
- Heart Rate MonitoringPulse grip
- Non-Slip Surface(s)Yes
- Sitting/Standing DesignStanding only
- Foldable DesignNo
- WheeledYes
- Adjustable Floor LevelersYes
- Reverse MotionYes
- Speaker(s) IncludedYes
- Integrated FanYes
- Water Bottle HolderYes
Display
- Touch ScreenYes
- Display TypeLCD
- Reading(s) DisplayedCalories burned, Distance, Speed, Time
Power
- Power SourcePlug-in
Warranty
- Manufacturer's Warranty - Parts5 Years
- Manufacturer's Warranty - Labor2 Years
Other
- UPC043619132410
Customer rating
Rating 3.6 out of 5 stars with 14 reviews
(14 Reviews)Search
Features
Quality4 out of 5Value1 out of 5Ease of Use2 out of 5Rating 2 out of 5 stars with 1 review
Too smart for its own good
|Posted .Owned for 3 weeks when reviewed.Features
Quality4 out of 5Value1 out of 5Ease of Use2 out of 5I was really excited about this elliptical, the build quality is very good and it wasn't a complete pain to put together. But, after a week of use I wanted to use a standard onboard workout rather than one of the iFit coach-led workouts and for the life of me could not find anything resembling a programmed workout activity (like 5-minute cycles of varying resistance or fat-burn) on the integrated tablet. The husband and I (both with IT backgrounds) spent an entire hour attempting to access anything that wasn't iFit and ended up completely stymied. Figuring this is a pricey machine, maybe there was an update and it's an easy fix? Nope. An hour (including wait time) with Proform customer support and they tell me every workout on the machine is now iFit and there are no pre-programmed workouts from Proform - if I have an issue with the workouts I need to contact iFit. So I contact iFit and they tell me that onboard workouts are provided by Proform and iFit has nothing to do with those. Go back to Proform with this information and customer service again points me to iFit - the infuriating not-my-problem-loop. So I have a $2,000 elliptical that can only be used with iFit programming (the service costs ~$300 a year after the one year trial) with zero built-in functionality outside of manual mode. Some research shows that the prior versions of this model had physical buttons to initiate onboard workouts like fat burn and cardio with multiple options of each. It looks like this iteration may have done away with those entirely while the branding (it says on the machine it has 34 workouts) stayed consistent with prior versions. Unless something changes in the immediate future, this thing is going back.
No, I would not recommend this to a friendFeatures
Quality4 out of 5Value1 out of 5Ease of Use2 out of 5Brand response from Icon Fitness Product Expert
Posted .Hi Amanda, I'm sorry for the confusion on the 34 on-board workouts. I'm afraid someone gave you some bad information. The on-board workouts run independent of the iFit subscription and the only thing it requires on this "smart" elliptical is an internet connection in order to use them. There should be a button on the console that allows you to pick different exercises including maps.
Features
Quality3 out of 5Value3 out of 5Ease of Use3 out of 5Rating 3 out of 5 stars with 1 review
ProForm 12.9
|Posted .Owned for 1 month when reviewed.Features
Quality3 out of 5Value3 out of 5Ease of Use3 out of 5Assembly took about 1.5 hours. Fan shuts off within a minute of turning it on, that's annoying, I quit using the fan. The IFIt program works well. The machine is quiet and seems built well enough to last awhile. The on off switch is on the floor in front of the machine by the power cord, it is inconvenient at best to turn on and off. I rate it average overall.
I would recommend this to a friendFeatures
Quality3 out of 5Value3 out of 5Ease of Use3 out of 5Brand response from Icon Fitness Product Expert
Posted .DaveS,
thanks for your feedback! We are happy to hear you are enjoying iFit and that your machine seems built to last. The fan on your elliptical has an auto setting. With this setting selected, the speed of the fan will automatically increase or decrease as your pedaling speed increases or decreases. When the pedals are no longer moved for a while, the fan will turn off automatically.
We want to make sure you are fully satisfied and that your fan is properly working. Please contact us directly at: ce@ProForm.com if you have further questions or concerns.
Thanks! - ICON Health & Fitness
Features
Quality2 out of 5Value2 out of 5Ease of Use4 out of 5Rating 2 out of 5 stars with 1 review
Having some issues
|Posted .Owned for 1 month when reviewed.Features
Quality2 out of 5Value2 out of 5Ease of Use4 out of 5I was very excited for this purchase. It is incredibly heavy, so once you get it in your house you are not going to move it again. Pros: IFIT classes are nice, a lot of variety. Incline adjustments during workouts is great and I am impressed with the level or resistance, Cons: Right handle grip was broken upon delivery, the touch screen tablet had issues, constantly errors out and you have to factory reset. Also, the right leg feels loose and needs attention but I can use it no problem, just have to keep in mind where your right foot is in the pedal. With the current health crisis, no warranty servicing is going on so I am assuming that it will be fully repaired at some point, but until then it is tough to give it higher marks.
No, I would not recommend this to a friendFeatures
Quality2 out of 5Value2 out of 5Ease of Use4 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Good For The Going
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I basically purchased this for my wife. She is able to exercise without the problem of uneven surfaces and pot holes on our County Roads. She has been doing extremely well. I, too, have begun to to some workouts on it. I love the smooth mechanized flow of the elliptical and it seems to be doing me some good as well. The only problem I had was removing it from the box and setting it up. Being mid-70s and without any help from the delivery personnel due to COVID-19, it took me more than a couple minutes to maneuver the almost 300# machine to its desired location. Through ingenuity I was able to set it is motion and enjoy it.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Love the Elliptical and iFit!
|Posted .Owned for 5 months when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5We've had this for 5 months, and love it. We had one issue with the screen not turning on one day, but called customer service and they walked us through the fix in a matter of 20 minutes. Was very pleased with the interaction with the online rep. The elliptical has very smooth stride and isn't very loud (compared to my treadmill!). I did not think I would use the iFit programs, but have really enjoyed visiting Scotland, Portugal, Hawaii, the Grand Canyon, etc. So glad I made this purchase.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from Icon Fitness Product Expert
Posted .Thanks for your comments and review. I'm glad to hear you are enjoying different exercise routines around the planet using iFIT! Good luck to you on reaching your fitness goals!
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Assembly was reasonable
|Posted .Owned for 2 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Assembly was reasonable. Took a few hours. Smooth and quiet machine.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Quality Product
|Posted .Owned for 1 week when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Setup was not terribly long, and I was able to assemble it solo. A strong wifi connection is required for the iFit content, but aside from that, the elliptical performs perfectly.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from Icon Fitness Product Expert
Posted .Hi Corellas, thanks for your comments and review. I'm glad you were able to get it all assembled. Good luck to you on reaching your fitness goals!
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Very solid product.
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5This machine is a very solid product. The flywheel is 32lbs and this makes a huge difference. I tried ones with 25lb flywheel and there is a HUGE difference!
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5
Q: QuestionCan anyone give the actual step-up height? Well searching the internet I found everything from 14"-20"
Asked by BillTech.
- A:Answer Hi Billy, the neutral pedal position (pedals at the same height) = 15 inches.....Lowest pedal position = 11.5 inches.......Highest pedal position = 17 inches. These are measured at no incline (flat) from the floor.
Answered by Icon Fitness Product Expert
Q: QuestionWhat tools are needed for setup
Asked by Queen.
- A:Answer Please visit www.iconservice.com and download the manual to see the tools needed and assembly steps. Model PFEL31115
Answered by Icon Fitness Product Expert
Q: QuestionDoes it come with the tablet holder?
Asked by Anonymous.
- A:Answer Yes, it does.
Answered by Icon Fitness Product Expert
Q: Questiondoes the web-enabled touchscreen allow to also browse internet news, email, streamed content etc?
Asked by tw.
- A:Answer No, but you could do that on your own device that you put in the tablet holder and multi task if you wish. The tablet is not included. The unit comes with a touch screen as well pictured below the tablet, but it can only be used to control the equipment.
Answered by Icon Fitness Product Expert
Q: QuestionWhat are the dimensions of the box it comes in?
Asked by Needcoffee.
- A:Answer The box dimensions are 32.68" H X 18.50" W X 78.35" L and weighs 289 pounds.
Answered by Icon Fitness Product Expert
Q: QuestionHow can I access the onboard, non-iFit workouts?
Asked by Amanda.
- A:Answer Hi Amanda, as long as you are connected to WiFi you should just be able to push the buttons and use the 34 on board workouts that don't require an iFit subscription.
Answered by Icon Fitness Product Expert
Q: QuestionIs the monitor electric or battery powered?
Asked by Jan.
- A:Answer Hi Jan, this Elliptical just plugs into a regular wall outlet with AC 120 Volts.
Answered by Icon Fitness Product Expert
Q: QuestionIf delivery is free is the installation free as well? Is there a benefit to use a Best Buy Credit Card?
Asked by AngiBaby3367.
- A:Answer Hi, this forum is for the manufacture to respond to questions. You will need to contact Best Buy to have your questions answered. To hire a professional installer please call 800-445-2480.
Answered by Icon Fitness Product Expert