“i purchased a samsung 70 class tv and samsung 3.1 channel sounder. the volume is stuck at one level and the remote will not change it. How do i get someone to my house to fix it . have the 5 year and 4 year geek squad protection.”

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• You can make an appointment with Geek Squad by calling 1-800-433-5778 or through their website, here: https://www.bestbuy.com/site/geek-squad/tv-home-theater-services/pcmcat138100050024.c?id=pcmcat138100050024.

  Answered by FeyBBY 6 years ago

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• I don’t know either except to go to the store and make an appointment at the counter!!!

  Answered by CAMW 5 years ago

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• Usually on a TV that size in your contract should have home service available. Mine does. Give them a call. Hope that helps.

  Answered by Beaner56 6 years ago

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