Questions & Answers

1-10 of 20 Questions
  • Question
    I just bought Acer T232hl along with a new HP Envy 750-514. I am having issues with the monitor not receiving a signal (sometimes it works and other times it will stop and go black). I have tried adjusting the hdmi cables on both. Is the monitor bad?   (2 Answers)

    By MH October 11, 2017.

    Answers
    • Best 
      Answer

      If you don't have a couple of extra hdmi cables, check with a friend or coworker to borrow a couple and see if that clears the issue (which would indicate new cables are needed due to a potential short in the cable or cables).

      By IloveTech October 13, 2017.

    • Question
      I have a non touch screen HP Elite Book 850 with Windows 10. Could I add this monitor on as a second monitor and would the touch screen work with this set up?   (2 Answers)

      By Wally February 14, 2017.

      Answers
      • Best 
        Answer

        It should work. I am using this monitor along with a nontouchscreen on a desktop computer

        By PJFlorida February 14, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Can this be used with an Acer Aspire R7 laptop? My touchscreen has a large black line running vertically, which makes it difficult to use. A Best Buy employee told me that getting another monitor would not work, but I don't know why. Any suggestions?   (3 Answers)

      By nottachef November 28, 2016.

      Answers
      • Best 
        Answer

        Hi, I use it for Lenovo X240 and it works just great! I love it! Fast response great look and feel; Angela

        By Angela November 29, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can I use this monitor in portrait mode? If so, do I need a separate stand?   (3 Answers)

      By billcorn August 19, 2016.

      Answers
      • Best 
        Answer

        Assuming you buy a generic wall mount kit, you can always set this up as portrait. Now if you use Windows then you can right click on the desktop and select "Display Settings" where you can change the orientation of the display from Landscape to Portrait and vice-versa.

        By pesr0412 November 23, 2016.

      • Question
        Is it supported by win 7 and win 8.1   (3 Answers)

        Can I use it with Win 7 pro and win 8.1 if I upgrade to new O/S

        By Anonymous May 30, 2015.

        Answers
        • Best 
          Answer

          Short answer is Yes. The Acer - 23" IPS LED HD Touch-Screen Monitor works with Windows 7, 8, 8.1, and 10. Enhanced features/gestures are only available in Windows 8 or newer.

          By Adam July 3, 2015.

        • Question
          is there anyone who has detached the stand and clear plastic base and would like to sell those parts? i threw mine away.   (1 Answer)

          By mlmitch585 September 11, 2017.

          Answers
          • Best 
            Answer

            If you need a replacement stand/base, you can contact our Service Operations number for price and availability. They can be reached at 866-658-2237 and hours are 8am-5pm CST, M-F.

            By BrandAnswers September 12, 2017.

          • Question
            My HP Envy Laptop only has HDMI ports. Will the touch screen feature work?   (3 Answers)

            By Sand January 19, 2017.

            Answers
            • Best 
              Answer

              needs HDMI and a USB

              By tammie January 20, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Will the touch screen feature on this monitor work with Apple TV.? Currently use my Apple TV to monitor my outdoor nest security cameras and have it hooked up to a small HD TV and it works but it obviously has no touch screen capability.   (1 Answer)

            By DWhite February 10, 2017.

            Answers
            • Answer

              Yes, the touch screen monitor is compatible with Apple TV.

              By CommunityAnswer February 10, 2017.

            • Question
              will it work with microsoft surface book ? mini display port   (1 Answer)

              By drewbie November 23, 2016.

              Answers
              • Answer

                Considering your surface has a USB3.0 and if you get the adapter for mini port to HDMI, I think it should work.

                By pesr0412 November 23, 2016.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              Why VGA ? WHy not DVI?   (1 Answer)

              By Anonymous August 2, 2016.

              Answers

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