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Page Showing 1-20 of 165 questions
  • QuestionWhat are the differences in the Air Pod 1's and 2"s?

    Asked by Boo.

    • Answer Airpods pro 2 have better battery life, 2x more active noise cancelation, a new extra small ear tip, a lanyard loop on the airpods pro 2 case, better audio quality, the case has speaker holes to play sounds so you can find your case it also has a find my app where it will guide you to where your airpods are, a new H2 chip compared to the airpods pro 1 H1 chip, Personalized Spatial Audio with dynamic head tracking tailors the listening experience by precisely placing sound elements in the space around you. Adaptive EQ tunes music to your ears, so you hear consistently detailed playback, every time, Touch control lets you manage playback functions from the stem and adjust volume with a light swipe up or down, you can charge the airpods pro 2 with an apple watch charger, Adaptive Transparency, and more. Hope this helps you decide if you want to purchase these brand new airpods pro 2 :)

      Answered by Jacob

  • QuestionWhy dose it say touch dummy on model number?

    Asked by R.

    • Answer Apple rushed some of the units out to market, forgetting to set a proper model number in the firmware. It is a known and rather funny (in my opinion) rare mistake by Apple. Signed, your friendly neighborhood Geek Squad Agent.

      Answered by Shane

  • QuestionCan you trade in a week old new airpods pro 1st gen for the 2nd gen? Or can you get a discount for like 200 and pay the 50 idk..

    Asked by Nathanjohnthomastinly.

    • Answer just exchange it! you are still within return period, why would you trade it in for 1/4 of the value?

      Answered by vekspec

  • QuestionHow well do they cancel out the sound of barking dogs?

    Asked by Space.

    • Answer It does the job! I have two bulldogs that bark and anything that moves. Obviously it doesn’t cancel out the barking but it definitely makes it bearable.

      Answered by Michaelv

  • QuestionWhat is the range on these?

    Asked by Cookie.

    • Answer Sometimes I leave my phone in my truck when I get to work at the strip club and I’m on stage and get alerts in my ear from my phone so I’d say about 100’

      Answered by TonyC

  • QuestionDoes it come with magsafe charging case?

    Asked by Sglf.

    • Answer Yes. The case itself is a MagSafe capable charger and will hold the charge and then charge the ear buds when you put them in there. Or if the buds are already in there and the case is put on a MagSafe charger it’ll charge both of them. It also has a lightening port at the bottom so it can be charged wirelessly or with a lightening cable.

      Answered by TechNerd

  • QuestionAre The AirPod pro 2 comfortable?

    Asked by Questioner.

    • Answer Yes. And they come with extra tip sizes.

      Answered by Techg

  • QuestionWhat are the dimensions of the Mag Case? Thanks

    Asked by Rick.

    • Answer 2 inch by 1 inch

      Answered by HeatherB

  • Questionwhat is the warranty on refurbished apple AirPods Pro purchased from best buy

    Asked by Mike4344.

    • Answer Refurbished AirPods pro are eligible for Best Buy's 15 day return policy. This is extended to 60 days for Best Buy TotalTech members. However, refurbished AirPods Pro (2nd generation) are not yet available seeing as they are so new.

      Answered by Elliott

  • QuestionCan I get a personalized engraving if purchasing through Best Buy?

    Asked by Peter.

    • Answer No. You'll need to buy them from Apples official website to engrave your Airpods Pro 2!

      Answered by Anonymous

  • QuestionDo you take Air Pods Pro ver 1 as a trade in with any credit? How much?

    Asked by Fastidious.

    • Answer $55 for "perfect" condition. Hardly seems worth it.

      Answered by Anonymous

  • QuestionCan you get a replacement with warranty if I lost one AirPod? If so, how ?

    Asked by LostoneAirPod.

    • Answer Yes

      Answered by AnthonyG

  • QuestionWhy are some AirPods assembled in Vietnam and some in china?

    Asked by Clouds.

    • Answer Apple is trying to "diversify" their production lines, therefore some of their AirPods are made in China still, while some of the newer ones are made in Vietnam. All are designed in California by Apple however, so the quality should be the same regardless.

      Answered by smokey

  • QuestionHow can I have my case personalized With name

    Asked by GG.

    • Answer I believe this can only be done when you purchase them directly from Apple (can't be done through Best Buy).

      Answered by jjr017

  • QuestionHow does one keep these from falling out of their ears and landing on the floor and breaking, when walking? I have audiologist custom molded and made ears plus to keep water out of my ears, and sometimes fall out, but they made of silcone and don't have

    Asked by RichNEPA.

    • Answer Try foam master tips. They work amazingly well.

      Answered by Anonymous

  • QuestionAre they waterproof?

    Asked by Reesecups.

    • Answer As with many electronic devices, prolonged saturation will damage. Most say water resistant, which means they will resist sweat!! My daughter requested this particular type for her Army workouts she performs on a daily basis. Almost 2 months later.... still working spot on!!

      Answered by LisaB

  • Questionare they waterproof

    Asked by Anonymous.

    • Answer No!

      Answered by LKTG

  • QuestionWhat is the reason for the speaker in the bottom of the case?

    Asked by Charlie.

    • Answer Alert you when successfully charging(great reminder if you are using the wireless charging pad or the Apple Watch charger), when you lose them and you use the find my app on your iPhone to locate your AirPods before someone walks away with them

      Answered by NightOwlRD

  • QuestionWhy is it on sale? Is this refurbished? Until when is the sale?

    Asked by angela1294.

    • Answer so you will buy it no its not refurbished it will be on sale until last month good luck angela

      Answered by BigCityBelingtonWV77Vette

  • QuestionMine will not charge. Any ideas how to fix?

    Asked by Barb.

    • Answer Have you tried different methods? -Different cables? -Different charging outlet? -Wireless charging? -Is the charging hole clean? After doing all of these, try doing a hard reset if none of those work (long press back buttom until AirPods start blinking in orange) If that doesn’t work, I would go to an Apple store or call Apple Support

      Answered by Yuki