Questions & Answers
Your price for this item is $106.99
The previous price was $119.99
QuestionI’m getting new internet service. 100 mbps. We will be running three devices at a time no more than 30 feet from the router. What router/modem do you recommend and why?
- Answer You can opt for SBG10 for your requirements. The Wi-Fi range is subjective based on construction materials and other environmental factors, it should meet the needs of a home under 2500 sq ft if it is centrally located.
QuestionI have cable internet (cox) coming to run a line to my residence. Will this router/modem connect with it to emit a wifi signal for my phone, laptop computer, and ipad? do I need anything else other than what comes in the package? Thanks, in advance.
- Answer I have Cox also. I didn't need anything, just opened the box and plugged it in.
- Answer The Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. This means anything directly connected to the cable plant (COAX) in your house. They do this to ensure that nothing happens to anyone upstream from your connections. Cable Operators follow the DOCSIS Specifications that control this methodology of firmware upgrades as well as providing security for the firmware upgrades. Cable Operators also run both the products and firmware through their own test cycles to approve any manufacturers’ modems, wireless gateways, and the associated firmware updates for deployment. This is not an ARRIS only implementation, but the required implementation of any cable device manufacturer. After an MSO has tested and approved a new version of firmware for a cable device, they will then “push” that new firmware out to the devices.
QuestionWhy is my SBG10 not picking up a wifi signal? Xfinity connection checks out and all lights are on on the modem. Rebooted several times. Trying to sign in on the TV. Walked through with Xfinity tech. Still no wifi.
- Answer I had similar problems and tried much as you did to resolve and finally had to replace the modem.
- Answer I switched from the rental Arris TG1682G to this modem/router. It works great.
QuestionComcast customer. Have Netgear N600 dual band router and outdated/unsupported Motorola Modem SB6121. Looking to upgrade modem. Can I upgrade just the modem and continue using the current router or should I upgrade to a combo modem/router like SBG10?
- Answer Purchased this modem to replace Cox modem. Although SBG10 is a combo modem, I kept my Apple WiFi modem for home networking. Installation was easy and works great.
QuestionIf someone has a modem router, Can you plug this device into it to be used to boost Cell Phone signal if you live in a rural area where signal is poor? If not what type of device would you suggest? Thanks in advance
- Answer This will not boost cell phone signals. It will not help you gain stronger signal from Sprint, T Mobile, Verizon or AT&T. This device will replace your modem and router combo that you have bought it rented to use with Comcast or similar company using cable. You cannot use it with FiOS. This device will provide great wi-fi signal in your home, provided you have paid for home internet. To get better cell phone signal you need to buy a cell booster for your home. Hope this helps with your search for a better signal.
QuestionIf I just signed up for the 1000 MBPS plan with Xfinity would this allow me to see the best speeds possible?
- Answer According to Xfinity's website, ARRIS SBG10 is NOT ideal for the 1000Mbps speed plan. I purchased ARRIS SBG10 as I'm on the 300Mbps speed plan, which works great - but for the 600Mbps or 1000Mbps speed tiers, you won't be taking full advantage of your speed plan. As of 8/18/20, here are the cable modems Xfinity recommends for the 1000Mpbs speed, sorted by download speed: - ARRIS T25 (Cable Modem with voice) - ARRIS SBG8300 (Cable modem and wifi router) - ARRIS SB8200 (Cable modem) - Motorola MB8600 (Cable modem) - Netgear CM2000 (Cable modem) - Netgear CM1200 (Cable modem) - Netgear CM1150V (Cable modem with voice) - Netgear CM1100 (Cable modem) - Netgear CM1000v2 (Cable modem) - Netgear CM1000-1AZNAS (Cable modem) - Netgear CM1000 (Cable modem) - Netgear CAX80 (Cable modem and Wifi Router) - Netgear C7800 (Cable modem and Wifi Router)
QuestionSpectrum caused my land lines to be dead. No dial tone or anything. Will buying a new router to hook up in bedroom fix phone jacks? Spectrum’s router is behind the tv. One landline is plugged into their router, but land line in bedroom is still dead.
- Answer Please note that SBG10 is a combo device with a cable modem and an inbuilt wifi router but it does not provide VOIP/telephony support
- Answer Please note that SBG10 is a cable modem gateway ( modem and router inbuilt), it does not has VOIP ports so it won't work with your Comcast voice services. You can instead opt for the T25 modem that is compatible with Xfinity Voice
QuestionHello,is this device a modem or a router?i am planning to install some internet from Xfinity and I need to know if this device is enough or if I need to buy something else,Thanks
- Answer it is both a router and modem combined very easy to install and works great with xfinity