1-9 of 9 Answers
Unfortunately, I've had the connectivity issue that the others described as well. The right earbud, and sometimes the left, doesn't work when I get to the gym to use. Therefore I'm always having to take my case with me and, forget device - recconnect to bluetooth. Its a major pain. I sent them back to Apple and they sent back saying nothing was wrong with them. I'm going to file another claim because its still doing it and has done this since day 1. Way too expensive to have this issue ongoing.
Sorry, there was a problem. Please try again later.Return them and get a new pair, they're probably defective. Three days after I bought my first pair I had to exchange them because the left one stopped working.
Sorry, there was a problem. Please try again later.I would definitely send it back to Apple and get a free pair because that is outrageous!
Sorry, there was a problem. Please try again later.If you have sound, bluetooth, or charging issues with your earphones, you can try a product reset or update. To reset your Powerbeats Pro, place both earbuds in the case and leave the case open. Press and hold thy system button on the case for 15 seconds or until the LED indicator light flashes red and white. Then release the system button. The LED indicator light will continue to flash white which means that you are ready to pair your Powerbeats Pro to your bluetooth device again. You can also download the Beats updater from the Beats website to update your firmware.
Sorry, there was a problem. Please try again later.Send back to apple you have a 1 yr warranty
Sorry, there was a problem. Please try again later.Return it for a new one
Sorry, there was a problem. Please try again later.I am on pair number 2 both pairs the right side stops working about 1week in. Resetting does not work, going to return them.
Sorry, there was a problem. Please try again later.Head to the Apple Store with your receipt as proof of purchase to get them warrantied out, 1 yr Apple warranty.
Sorry, there was a problem. Please try again later.I put a telescoping antenna on mine. Fixed the problem.
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