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Name: Best Buy Totaltech™ - Yearly Subscription
Brand: Best Buy Totaltech™
SKU: 5791821
Rating: 4.5 (30540 reviews)

Best Buy Totaltech™ - Yearly Subscription

SKU:: 5791821

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QuestionWhen I look at a new iphone I get the option to set it up on my own or have you guys help me. Do I need to be in the store to get the massive discount I would get by choosing you to help me set it up?
Asked 1 year ago by jackson22.
- Answer yes
  Answered 11 months ago by PeggieR
  Answer this question
QuestionIf I buy a dishwasher with a total tech yearly membership this year, then get a 2 year best buy coverage on this item. If in 2025 I renew my total membership do I still get 2 years from the renewal? So keep membership keep coverage for dishwasher?
Asked 1 year ago by Anonymous.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer as long as you keep your membership active it is covered
  Answered 11 months ago by PeggieR
  Answer this question
QuestionDOES BEST BUY REPAIR WHIRLPOOL APPLIANCES THAT WERE NOT PURCHASED AT BEST BUY?
Asked 1 year ago by KAS.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hey there. Thanks for reaching out to us here. We can set up a diagnostic for you to see what may be possible regarding a repair. I recommend contacting Geek Squad directly at (800) 433-5778.
  Answered 1 year ago by Memberships Expert Team
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QuestionI have total tech on all my stuff but does the repair service work with broken screens on IPHONES?
Asked 1 year ago by Laura.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hi, Laura! You’ve asked a great question. First, let me thank you for being a My Best Buy Total™ member. One of the benefits of being a member is knowing that your product is covered for up to 24-months when purchased in the same transaction as your membership. This includes Apple Care+. If you would like our team to take a look at the specifics of your membership to determine if this device is covered, please contact Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would be happy to assist. When reaching out, please be sure to mention that you are responding to your My Best Buy Review.
  Answered 1 year ago by Memberships Expert Team
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QuestionI bought my subwoffer from Best Buy a little over two years ago and it’s now out of warranty. Since it was bought at Best Buy and I am a total tech customer will the Gueek squad come out and fix what ever there is wrong at no charge. How much is charge?
Asked 1 year ago by Anonymous.
This question was asked about the related product: Best Buy Totaltech™ - Yearly Subscription
- Answer yes
  Answered 11 months ago by PeggieR
  Answer this question
QuestionWhen I purchase appliances under my Total Tech membership, are installation and necessary materials (like hoses, pigtail and exhaust hose) included? t t like a washer and dryer, are necessary parts and installation included
Asked 1 year ago by RonW.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hello! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
  Answered 1 year ago by Memberships Expert Team
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QuestionIt appears that I have 2 subscriptions to Webroot that expire this month. I never activated them because I get Webroot with my Total Tech package. Please confirm that I have Webroot that will renew in April 2025 with my Total Tech subscription. Thanks!
Asked 1 year ago by Jay.
This question was asked about the related product: Best Buy® - My Best Buy Total™ Yearly Membership
- Answer yes you do.
  Answered 11 months ago by PeggieR
  Answer this question
Questionwhat is the cost to renew
Asked 1 year ago by LastOfADyingBeard.
This question was asked about the related product: Best Buy® - My Best Buy Total™ Yearly Membership
- Answer $196.00 total for a year
  Answered 11 months ago by PeggieR
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QuestionWhat is the date for annual renewal?
Asked 1 year ago by Anonymous.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer 365 days
  Answered 1 year ago by JoeyR
  Answer this question
QuestionIf I need home security cameras that are hardwired does this help cover the cost for them for insulation?
Asked 1 year ago by Anonymous.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hi, Thank you for reaching out with your question about home security camera installation and coverage under the My Best Buy Total™ membership. I’d be happy to look into this for you and provide more information. Please connect with us through a private message on one of our social media platforms. You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to assist you further. We hope to hear from you soon! Best regards,
  Answered 1 year ago by Memberships Expert Team
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QuestionDoes My Best Buy Total Protection plan cover shipping fees if my LP computer has to be sent to Geek Squad service center under Best Buy for repair? If no. Why not? Should I have a separate Geek Squad plan?
Asked 1 year ago by Lena.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hi, Lena! Thank you for reaching out here with this question. There would not be a shipping fee charged to have your computer sent to our service center under Best Buy Protection, however, while your Membership will pay for any Protection Plan coverage that you are entitled to when making qualified product purchases, you will be responsible for paying any applicable service fees when you make a claim. You can read more about that here: https://www.bestbuy.com/services/plans/termsconditions.html. You can also reach out to us with any additional questions or concerns. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
  Answered 1 year ago by Memberships Expert Team
  Answer this question
QuestionI have a new nest 4th gen next thermostat. Having trouble setting up. Does my Best Buy total membership cover tech support on my next thermostat? Member number MBRTOT6649007625710
Asked 1 year ago by Jsolmn.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Yes if you call they will walk you through it
  Answered 1 year ago by DominiqueV
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QuestionDoes total tech support cover install and tv mounting
Asked 1 year ago by JAson.
- Answer No I don't think so but it can't hurt to ask I'm a electrician we do that type of stuff along with installing a plug can look up Bs electric they are listed ask for Branden not sure if I can recommend someone so that's all Ill say far as that,..but you can ask see what they say
  Answered 1 year ago by Danpomeroy
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QuestionAre people under 18 allowed to sign up for the plan?
Asked 1 year ago by Carl.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hey Carl! Thanks for reaching out, and for your interest in out My Best Buy Total membership. You don't need to be 18 years or older to purchase it. That being said, if you are under the age of 18, you need to have a parent or guardian's permission to join. We hope this helps!
  Answered 1 year ago by Memberships Expert Team
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QuestionIf total tech is unable to fix to issue with my appliance what happens then ?
Asked 1 year ago by Rae.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hey, Rae! If the item covered under Best Buy Protection and the Total membership is unable to be serviced, in some cases, we would replace the item. We would be happy to review your membership with you and ensure you have an up to date set if Terms and Conditions that would explain all of the membership benefits, including information on Best Buy Protection. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
  Answered 1 year ago by Memberships Expert Team
  Answer this question
QuestionIf I had bought my MacBook almost 3 years ago with total tech and haven’t renewed it but decided to renew will my MacBooks warranty renew as well or no?
Asked 1 year ago by Unknown19.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hi, Unkown19! Thanks for posting your question. My Best Buy Total™ members get a 20% discount off services for existing devices. It only fully covers services and devices purchased at Best Buy and when services are added in the same transaction. That said, you older MacBook may not qualify, however you should be able to receive discounts on the some of services. For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online.
  Answered 1 year ago by Memberships Expert Team
  Answer this question
QuestionI Can not renew my membership with geek squad? I can not afford 179.00 right now. My protection ends in November. How do I contact you to cancel at this point.
Asked 1 year ago by Dee.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hi Dee, Thank you for reaching out and sharing your question with us. I’d be happy to assist you with canceling your membership since you're unable to renew at this time. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is "In regards to my My Best Buy review." Our support team will be glad to help with the cancellation and answer any additional questions. Facebook: http://facebook.com/BestBuy Twitter/X: http://Twitter.com/BestBuySupport Instagram: http://instagram.com/Bestbuy We look forward to assisting you. Best regards,
  Answered 1 year ago by Memberships Expert Team
  Answer this question
QuestionI'm a BB total tech member. Last year, I bought an HP Spectre laptop at BB. About 15k photos were transferred to the new PC. Now it won't import new photos from Iphone. Can you help me online or do I need to come into the store by appt with Geek Squad?
Asked 1 year ago by RPK.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hello, RPK! We appreciate you reaching out to us regarding your new laptop. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
  Answered 1 year ago by Memberships Expert Team
  Answer this question
Questionhow do I renew my subscription
Asked 1 year ago by KenL.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer You can call customer service. If you have an active card on file from your membership than it will auto renew. You can go inside the store and speak to customer service.
  Answered 1 year ago by Schwinn205
  Answer this question
QuestionWill my total tech cover items purchased recently that got wet?
Asked 1 year ago by Kevin.
- Answer Thats an individual product determination. You have to call customer service or go into their store to determine if its covered....
  Answered 1 year ago by Schwinn205
  Answer this question

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Questions & Answers

Best Buy Totaltech™ - Yearly Subscription

Q: QuestionWhen I look at a new iphone I get the option to set it up on my own or have you guys help me. Do I need to be in the store to get the massive discount I would get by choosing you to help me set it up?

Q: QuestionIf I buy a dishwasher with a total tech yearly membership this year, then get a 2 year best buy coverage on this item. If in 2025 I renew my total membership do I still get 2 years from the renewal? So keep membership keep coverage for dishwasher?

Q: QuestionDOES BEST BUY REPAIR WHIRLPOOL APPLIANCES THAT WERE NOT PURCHASED AT BEST BUY?

Q: QuestionI have total tech on all my stuff but does the repair service work with broken screens on IPHONES?

Q: QuestionI bought my subwoffer from Best Buy a little over two years ago and it’s now out of warranty. Since it was bought at Best Buy and I am a total tech customer will the Gueek squad come out and fix what ever there is wrong at no charge. How much is charge?

Q: QuestionWhen I purchase appliances under my Total Tech membership, are installation and necessary materials (like hoses, pigtail and exhaust hose) included? t t like a washer and dryer, are necessary parts and installation included

Q: QuestionIt appears that I have 2 subscriptions to Webroot that expire this month. I never activated them because I get Webroot with my Total Tech package. Please confirm that I have Webroot that will renew in April 2025 with my Total Tech subscription. Thanks!

Q: Questionwhat is the cost to renew

Q: QuestionWhat is the date for annual renewal?

Q: QuestionIf I need home security cameras that are hardwired does this help cover the cost for them for insulation?

Q: QuestionDoes My Best Buy Total Protection plan cover shipping fees if my LP computer has to be sent to Geek Squad service center under Best Buy for repair? If no. Why not? Should I have a separate Geek Squad plan?

Q: QuestionI have a new nest 4th gen next thermostat. Having trouble setting up. Does my Best Buy total membership cover tech support on my next thermostat? Member number MBRTOT6649007625710

Q: QuestionDoes total tech support cover install and tv mounting

Q: QuestionAre people under 18 allowed to sign up for the plan?

Q: QuestionIf total tech is unable to fix to issue with my appliance what happens then ?

Q: QuestionIf I had bought my MacBook almost 3 years ago with total tech and haven’t renewed it but decided to renew will my MacBooks warranty renew as well or no?

Q: QuestionI Can not renew my membership with geek squad? I can not afford 179.00 right now. My protection ends in November. How do I contact you to cancel at this point.

Q: QuestionI'm a BB total tech member. Last year, I bought an HP Spectre laptop at BB. About 15k photos were transferred to the new PC. Now it won't import new photos from Iphone. Can you help me online or do I need to come into the store by appt with Geek Squad?

Q: Questionhow do I renew my subscription

Q: QuestionWill my total tech cover items purchased recently that got wet?

QuestionWhen I look at a new iphone I get the option to set it up on my own or have you guys help me. Do I need to be in the store to get the massive discount I would get by choosing you to help me set it up?

QuestionIf I buy a dishwasher with a total tech yearly membership this year, then get a 2 year best buy coverage on this item. If in 2025 I renew my total membership do I still get 2 years from the renewal? So keep membership keep coverage for dishwasher?

QuestionDOES BEST BUY REPAIR WHIRLPOOL APPLIANCES THAT WERE NOT PURCHASED AT BEST BUY?

QuestionI have total tech on all my stuff but does the repair service work with broken screens on IPHONES?

QuestionI bought my subwoffer from Best Buy a little over two years ago and it’s now out of warranty. Since it was bought at Best Buy and I am a total tech customer will the Gueek squad come out and fix what ever there is wrong at no charge. How much is charge?

QuestionWhen I purchase appliances under my Total Tech membership, are installation and necessary materials (like hoses, pigtail and exhaust hose) included? t t like a washer and dryer, are necessary parts and installation included

QuestionIt appears that I have 2 subscriptions to Webroot that expire this month. I never activated them because I get Webroot with my Total Tech package. Please confirm that I have Webroot that will renew in April 2025 with my Total Tech subscription. Thanks!

Questionwhat is the cost to renew

QuestionWhat is the date for annual renewal?

QuestionIf I need home security cameras that are hardwired does this help cover the cost for them for insulation?

QuestionDoes My Best Buy Total Protection plan cover shipping fees if my LP computer has to be sent to Geek Squad service center under Best Buy for repair? If no. Why not? Should I have a separate Geek Squad plan?

QuestionI have a new nest 4th gen next thermostat. Having trouble setting up. Does my Best Buy total membership cover tech support on my next thermostat? Member number MBRTOT6649007625710

QuestionDoes total tech support cover install and tv mounting

QuestionAre people under 18 allowed to sign up for the plan?

QuestionIf total tech is unable to fix to issue with my appliance what happens then ?

QuestionIf I had bought my MacBook almost 3 years ago with total tech and haven’t renewed it but decided to renew will my MacBooks warranty renew as well or no?

QuestionI Can not renew my membership with geek squad? I can not afford 179.00 right now. My protection ends in November. How do I contact you to cancel at this point.

QuestionI'm a BB total tech member. Last year, I bought an HP Spectre laptop at BB. About 15k photos were transferred to the new PC. Now it won't import new photos from Iphone. Can you help me online or do I need to come into the store by appt with Geek Squad?

Questionhow do I renew my subscription

QuestionWill my total tech cover items purchased recently that got wet?