Questions & Answers

1-8 of 8 Questions
  • Question
    Is this model a vaccum and a carpet cleaner?   (5 Answers)

    By Khafre June 25, 2017.

    Answers
    • Best 
      Answer

      It is not intended to be used as a vacuum only. While it does work as a vacuum while cleaning your carpet, it can get clogged with pet hair etc. and require cleaning out during use.

      By Icedevil June 25, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What temperature does it heat the water?   (5 Answers)

    By joe June 18, 2017.

    Answers
    • Best 
      Answer

      Hi Joe - this cleaner uses our HeatWave technology which helps to maintain the temperature of the water in tank. We recommend using hot but not boiling or microwaved water in the cleaner.

      By AskBISSELL June 19, 2017.

      • Brand Representative
  • Question
    Can you use the pro heat 2x revolution pet pro upright deep cleaner-silver/purple on tile? I have ceramic, porcelain, laminate with this work on all of these types of tile?   (10 Answers)

    By inquizative April 12, 2017.

    Answers
    • Best 
      Answer

      Yes, it can be used on several types of hard floors. It mentions tile, linoleum, and laminate in the manual.

      By MarilynB May 4, 2017.

    • Question
      Can this be used on Persian carpets?   (3 Answers)

      By Michelle November 5, 2017.

      Answers
      • Answer

        I would not use this on Persian carpets because they are way too delicate. The colors might fade using any carpet cleaner on any carpet. Some Persian style carpets are made with modern fibers and can withstand this type of cleaning, but any area rug might be too delicate for this powerful cleaner. You should test the cleaning solution on a small, inconspicuous place first. That said, I did clean 3 Persian style large area rugs that I inherited and they came out beautiful. Since I had no idea how old these rugs were or where they came from, I blindly took a chance and they all survived. Even the color was brighter. I did not use Oxy Clean as I usually do on the wall to wall carpets and I slightly diluted the cleaning solution.

        By RainBird November 17, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      I had a bad experience with another name brand after a couple of uses parts that rotate the brushes began to get rusty. How does this one compare?   (5 Answers)

      By ProHeat2X August 20, 2017.

      Answers
      • Answer

        I haven't had this machine too long, but so far it's fine. I used it extensively at first to do multiple rooms and high traffic areas. The rooms are big and long hallways. No problems so far. I checked the parts that rotate the brushes and I see no metal parts. The round brushes are all plastic. There are 2 rubber belts, one on each side of the brushes, that fit the bushes like gears. I'm actually pretty impressed, I mean I know I'm saying it's all rubber and plastic, but these materials look high tech and durable.

        By RainBird November 17, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Does the machine heat the water?   (5 Answers)

      By Anonymous July 30, 2017.

      Answers
      • Answer

        No, you mix hot water with the solution.

        By Megb August 12, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      The narrative mentions carpets. Does the Cleaner clean rugs with tight weave?   (5 Answers)

      By John May 20, 2017.

      Answers
      • Answer

        our carpet is a tight weave and it did an excellent job

        By kitten August 11, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is this machine designed to deep clean carpet that has heavy trafic?   (10 Answers)

      By Kmac April 23, 2017.

      Answers
      • Best 
        Answer

        I thought it did a wonderful job on my carpet that had heavy traffic patterns. It fluffed up the carpet to almost new. However, if you let it go too long before using, it make take a while to get it fluffed back up again. I also thought it did a good job of deep cleaning.

        By MarilynB May 4, 2017.

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