Questions & Answers

1-10 of 31 Questions
  • Question
    How durable are these headphones? How long do they last before wear and tear occurs?   (5 Answers)

    By SSSS June 20, 2016.

    Answers
    • Best 
      Answer

      I have not had a pair that lasted longer than a year. I buy the insurance and have used it every time,

      By Richard July 9, 2016.

    • Question
      Whats the difference between these qc20i and the newer version qc20 (ios) ?   (4 Answers)

      By thesaneguy January 15, 2016.

      Answers
      • Best 
        Answer

        If you get the QC20, it comes with one control button to answer a call, end a call, start the music or stop the music. The QC20i comes with 3 control buttons (for iOS devices) which performs everything its more generic brother does but the additional 2 buttons perform skip and rewind.

        By Joel January 15, 2016.

      • Question
        Will these headphones (Bose Quiet Comfort 20) work with the new Apple i7?   (2 Answers)

        By Daniel November 1, 2016.

        Answers
        • Best 
          Answer

          Thank you for asking. That’s becoming a common question these days, so I understand your concern. As the new iPhone 7 doesn’t have a typical headphone jack like most smartphones, Apple will be offering an adapter that’ll allow you to use the 3.5mm connection on our headphones.

          By Bose support November 2, 2016.

          • Bose Representative
      • Question
        I need to replace rubber part that goes into ear for my bose ear buds   (2 Answers)

        By robyn April 11, 2016.

        Answers
        • Best 
          Answer

          Great question! We can definitely help you. Please call 1-800-379-2073. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST

          By Bose support April 12, 2016.

          • Bose Representative
      • Question
        Since there only seems to be the Bose QC20 (no longer the QC20i) - is there a real difference between the ones listed for Apple products and the ones listed for Android - I use both Apple and Android devices - does it make a difference?   (3 Answers)

        By Jamu July 4, 2017.

        Answers
        • Best 
          Answer

          It does. The version that matches your devise allows you to control the volume, play/pause, etc from the little control on the headphones. If you have the incompatible device, you can still hear the music and the noise cancelling works, you just can't use the control on the cord to adjust volume and such.

          By Woody July 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Do they have good bass ???   (2 Answers)

        By Bob December 18, 2016.

        Answers
        • Best 
          Answer

          Yes. It is a balanced base for serious music lovers. If you like "Beats" which are nothing better than cheap headphones with pumped up base you will be disappointed. BUT if you want true balanced and full sound you will love them.

          By Counselor04 April 7, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Are these wireless?   (2 Answers)

        By Anonymous November 29, 2016.

        Answers
        • Best 
          Answer

          These headphones are wired. Here is a link to the page for the wireless version: http://bit.ly/2gCskZu

          By Bose support November 29, 2016.

          • Bose Representative
      • Question
        Can they be plugged into an iPhone for music   (8 Answers)

        By Lara April 18, 2016.

        Answers
      • Question
        What is the difference between these and Quiet Comfort i20 earbuds?   (3 Answers)

        These (Quiet Comfort 20 for iOs) are $50 more, not sure how they differ.

        By Anonymous December 7, 2015.

        Answers
        • Best 
          Answer

          Not sure but they fit my ears perfect and I am a small lady

          By Izzybell December 18, 2015.

        • Question
          I ride motorcycle and want to listen to xm radio through earbuds. I like Bose, will any of their earbuds (must be wired to plug into XM radio) allow me to control volumn on the ear buds?   (2 Answers)

          By Pam August 28, 2017.

          Answers
          • Answer

            Sorry, Pam. The volume controls on this version are meant to only work with iPhones, iPods, iPads or Mac computers.

            By FSConsumer September 16, 2017.

            • Verified Purchaser
            • My Best Buy® Member

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