A:AnswerMany states have local laws regarding the appropriate usage of a headset while driving. Generally, most headsets can be used while driving so long as the device only occupies one of the driver’s ears. We’d strongly encourage you to research these laws prior to using our QC20i headphones while operating any motor vehicle.
We hope this helps. Thanks!
A:AnswerHonestly I think you must be thinking of a different product, no? The battery pack is what powers the noise cancellation as far as I can remember. I could be wrong, but I've been using these for years and have never seen a model without the pack...that said, I've heard their new noise canceling wireless earbuds supposedly do just as well, so maybe that's an option? (I don't own the new ones, I can't keep track of wireless earbuds lol)
A:AnswerThe battery and wired earbuds are an integral assembly. No parts can be separated except the 3 sizes of interchangeable ear pieces which are sized to fit your ear.
A:AnswerHello!
The noise cancelling on our QC20 headphones is designed to drown out repetitive low-mid level noises, but louder and higher pitched audio (e.g a Fire Alarm) will still be heard. Many of our users have agreed that this has a significant positive impact on aircraft in the way you have described!
There is also an aware mode function for this headset. Pressing the Mode button on the side of the remote to switch to Aware mode allows you to hear some sounds around you, such as traffic noise or conversations.
We would recommend trialling these out yourself at a store to ensure that you are happy with this before committing to your purchase!
A:AnswerHi HasindiuR, thank you for your question. You will not be able to use the QC20 without the power module. The power module is located on the cable.
A:AnswerHello, Leslie.
Thank you for your purchase of the QuietComfort 20 Headphones. This sounds concerning, and we would like to know if you notice any issues with music quality or active noise cancellation. Please fully charge the headphones, and then test out some music (1-2 songs). If the audio quality is not completely clear and detailed, we'd like to help.
Please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!
Jesse - Bose Support
A:AnswerWe're sorry to hear that you are experiencing this with your QuietComfort 20 in-ear headphones, Kellogg. We encourage you to please reach out to our technical support team for assistance https://bose.life/2JpX9Pz. You'll want to choose your location, scroll down and select Contact Us. We look forward to hearing from you. Ashley - Bose Support
A:AnswerI am the owner of an Electronics company. All batteries form a memory. IF you don't discharge them and constantly charge them it will eventually shorten the life of that battery. I just used my Quiet Comfort for a 9 hour flight with no issues with battery life. I store mine when not in use then fully charge them if i'm taking them on a trip or using them around the house.
A:AnswerHi, MommaBurns. We're sorry to hear you're experiencing difficulty with your SoundSport headphones' battery. This sounds like your charging case may have run out of battery, as the standby time of the case is about 2-3 weeks. For the best assistance possible, we would recommend reaching out to our support team at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Please have your headphones with you when you call. Thank you, and have a great day! Jesse - Bose Support
A:AnswerNot in Best Buy. Unclear if Bose actually has it as the information in its webpage is the same for Android and iOS and show the same pictures (black and white options), but probably it does not manufacture it.
