Questions & Answers
QuestionKitkat do you need wifi for it
- Answer Hi Kitkat thanks for reaching out to us. The Wire-Free motion sensor does not need wifi to operate as it is controlled and paired via bluetooth through the C by GE app. If you have any further questions please feel free to reach out to us at 1-844-302-2943 or by emailing us at firstname.lastname@example.org
QuestionCan the motion detection aspect on the C by GE be watched on my cell phone? And, can the C by GE be able to go back at different times to see what the motion sensed?
- Answer Hi Lisa, unfortunately that feature and ability is not available with our app. The motion detector has to be paired in the app with one of our light bulbs to control it and there are only time out settings to enable it to go on or off at certain times, and not the settings that you described. Feel free to contact us at 1-844-302-2943 if you have additional questions. -Cync Support Team
- Answer Hi Joey, thanks for reaching out. Unfortunately we do not have such a feature with our wire free motion sensor, but that would be a great idea for a future enhancement to the product. I will mention this to our development team. -C by GE Support
QuestionIs there a way to make the light this controls set to stay on? (Like when you double-flip the light switch on most motion-sense lights the light will turn on & stay on). There are rare times I'll want it to stay on while we are sitting outside.
- Answer Actually you can disable the motion sensor with the app