Questions & Answers

17 Questions & 25 Answers
1-10 of 17 Questions

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  • Question
    Can I install a SS HD in addition to the included HD? Does it have room to install a dvd drive?   (2 Answers)

    By yakult August 4, 2017.

    Answers
    • Best 
      Answer

      I haven't actually cracked open my computer, but I've spoken to tech support several times and the answers were yes to both of your questions. To be honest, you'd probably be better off using an external DVD/CD drive... That's what I've been doing and it's been working great. Everything is switching over to thumb drives at this point anyway, so installing an internal DVD drive might be a waste of time. Just FYI - I also confirmed that you can upgrade the RAM to 32gb... Something I plan on doing eventually. To be honest though, this PC runs great... I've been cranking up the graphics on Left for Dead, Skyrim, WoW, etc, and I've had no issues. I don't have a need to upgrade anything yet. Hope this helps.

      By Brosck August 4, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Would this pc be able to run games like overwatch on ultra setting with a frame rate higher than 60 fps?   (2 Answers)

    By Adham June 19, 2017.

    Answers
    • Best 
      Answer

      Adham, Ultra settings at higher than 60 FPS may not be achievable, depending on your monitor's resolution. If you are playing at a lower resolution, it's possible. If you are looking to play at Ultra, 60+FPS at a higher resolution, you may need to look at one of our higher-end Palladium models. This PC would be perfect for High/Ultra at a steady FPS. Thanks,

      By CybertronPC Customer SVC June 20, 2017.

    • Question
      What kind of motherboard is in this unit, can i upgrade modules in it?   (1 Answer)

      By BBrosch July 20, 2017.

      Answers
      • Best 
        Answer

        BBrosch, In the current configuration, which can be subject to change, this system is using an ASRock H110 MATX motherboard. For expansion, the motherboard has a single open PCI-E x1 slot, with the graphics card filling the PCI-E x16 slot. Thank you,

        By CybertronPC Customer SVC July 21, 2017.

      • Question
        This computer has cooler?Is good for Overwatch and GTA?   (2 Answers)

        By Striker June 25, 2017.

        Answers
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          Answer

          Striker, Yes, this PC has plenty of internal cooling for the components, and would be an ideal fit for titles such as Overwatch and GTA at Medium/High settings, depending on your monitor's resolution. Thank you,

          By CybertronPC Customer SVC June 26, 2017.

        • Question
          I really like this desktop, but am interested in upgrading the ram from 8 GB to 16 GB. I understand that there is currently 1 8GB stick in the unit. What speed of RAM should I order to add an additional 8 GB of RAM?   (1 Answer)

          By Garrett May 17, 2017.

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          • Best 
            Answer

            Garrett, The system currently is using a single 8GB DDR4-2400Mhz stick of RAM. Thank you,

            By CybertronPC Customer SVC May 23, 2017.

          • Question
            Can I upgrade parts if needed like a bigger 16gb ram card   (2 Answers)

            By Papabearcz March 15, 2017.

            Answers
            • Best 
              Answer

              If the ram stick is compatible with the socket you can. I think it's better though to just buy a set of 2 8 gb ram sticks since it has two slot's for them and it come's with one stick already.

              By Nagisha April 22, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Again what the keyboard and mouse included   (2 Answers)

            By comeonanswerthequestionmydude August 13, 2017.

            Answers
            • Answer

              comeonanswerthequestionmydude, This system comes with a Gamdias gaming keyboard and mouse combination. Thank you,

              By CybertronPC Customer SVC August 14, 2017.

            • Question
              How long will the sale price ($819.99) be available?   (1 Answer)

              By krgamer August 11, 2017.

              Answers
              • Answer

                krgamer, We do not control the length of the sales. You will want to check with Best Buy directly. Thank you,

                By CybertronPC Customer SVC August 14, 2017.

              • Question
                what brand are the keyboard and mouse   (1 Answer)

                By yourboi August 8, 2017.

                Answers
                • Answer

                  Yourboi, This system is utilizing the Gamdias brand at this time. Thank you,

                  By CybertronPC Customer SVC August 9, 2017.

                • Question
                  Is the PC good for games like Overwatch and Minecraft? Would it also be good enough for recording videos?   (1 Answer)

                  By Joe June 12, 2017.

                  Answers
                  • Answer

                    Joe, This PC would be an excellent choice for both gaming and recording videos! The i7 and GTX 1050 TI combination will give you excellent performance in newer titles at high-max settings, depending on the title and your monitor's resolution. Thanks,

                    By CybertronPC Customer SVC June 13, 2017.

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