Questions & Answers

1-10 of 42 Questions
  • Question
    On the D-link product line it seems that the reviews come back that this is a difficult product to program( wifi related). Since this is the newest product in the D-Link line has anything changed with the ease of programming. Im looking for easy set up.   (8 Answers)

    By Marbles October 4, 2016.

    Answers
    • Best 
      Answer

      Super easy set up! It comes with one of those qr code things that you just focus your camera on (while in the app). It has step. T step instructions and only takes a couple of minutes. So easy a grandma could do it ha ha

      By Nikkib October 20, 2016.

    • Question
      Can this unit connect to a Android smartphone or does it have to be an Apple phone?   (3 Answers)

      By Anonymous November 16, 2016.

      Answers
      • Best 
        Answer

        We appreciate the interest in the product. The camera is compatible with both Android and Apple devices.

        By D-Link Support November 17, 2016.

        • Brand Representative
    • Question
      I would like to set this camera up overlooking my marina it's about 80 yards from my window. How clear will the picture be?...distorted because of the distance or will it look as clear as I'm looking out the window. Never had a camera before.   (3 Answers)

      By Dan October 5, 2016.

      Answers
      • Best 
        Answer

        We appreciate the interest in the product. The DCS-5030L provides HD resolution and you will be able to zoom in. The picture should be clear enough for your satisfaction.

        By D-Link Support October 6, 2016.

        • Brand Representative
    • Question
      Can this camera be mounted on the wall and operated by battery or must it be plugged in the whole time?   (1 Answer)

      By Grandma17 September 17, 2017.

      Answers
      • Best 
        Answer

        The camera comes with a wall mount but it does not operate on battery. It comes with an AC Adapter. It has a very sharp, high quality lens.

        By Gene September 17, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I do not have a smart phone or a DLink router ( I have a NetGear router). I've read the installation instructions; there doesn't appear to be a way to configure the camera without the app. Is there no way to configure this camera with only Windows 7?   (2 Answers)

      By Paulie May 30, 2017.

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        Answer

        I too wanted to configure this camera via a web interface. I have not been successful. I am not a computer expert but have installed security cameras with web interfaces in the past. This camera appears to lack that ability. I could only install and use it via the smartphone app.

        By Chopdacord June 22, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I have a large area to cover and the distance is 3-400 ft. I'm needing cameras inside and outside 18-20 cameras in 5 separate buildings...can you help?   (1 Answer)

      By Jrod November 5, 2016.

      Answers
      • Best 
        Answer

        We thank you for the interest in the product. As long as you have stable internet connection in the area you will be fine. You can add up to 99 camera to your mydlink account.

        By D-Link Support November 15, 2016.

        • Brand Representative
    • Question
      I have recently purchased a DLINK Day Night Camera # DCS-5030L, so far I'm impressed. I have it setup where I can follow activity on my phone. My Question, can I also set it up on my laptop?   (0 Answers)

      By Kubbybear December 8, 2017.

    • Question
      I have a DCS-5030L on my home wifi network. Can I hook up another on my network at our cottage 300 miles away?   (0 Answers)

      By Anonymous December 5, 2017.

    • Question
      How do I get to a audio on my 5030l D-Link camera   (1 Answer)

      By Anonymous December 3, 2017.

      Answers
      • Answer

        If you are using the mydlink lite app on a mobile device, you can turn on audio using the far left icon on the bottom.

        By majorgeek54 December 3, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      I understand this will work with a mobile device such as an Android, what about a Chrome Note book or Apple I-Tablet ?   (1 Answer)

      By Robert November 27, 2017.

      Answers
      • Answer

        I would assume that anything with access to the app store should work. Hope this helps

        By Beamin November 27, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member

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