Download dlink app. After you open app on phone download a free code scanner if you dont already have one, then scan the code on the camera you are trying to hook up. Does the app work for you. This is all assuming you have powered it on, have a wifi setup, and have a smart phone or computer at least to run app. I Personally hooked up a decent Netgear extender. Password encrypted it so only cameras could connect to that particular setup( 5 Ghz because that is the least used as well in my scenario) and also so wifi could be used without having access to cameras.