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  • Question
    my Samsung exhilarate is getting hot and battery losses power with in 4 fours. the phone is 3 years old. is it the barrtery or the phone?   (2 Answers)

    By steve July 12, 2016.

    Answers
    • Answer

      Honestly, there's a decent chance it's both. Depending on how you cared for and charged the battery, it's likely that the battery is dying, which would explain the short battery life, but the overheating sounds more like the phone itself. If the phone is 3 years old, I would recommend looking into replacing it either way, as most phones are only meant to last 2 years at the MOST.

      By James July 13, 2016.

    • Question
      Website says no shipping, and no store pick up.....do you even sell this item?   (2 Answers)

      By Jim July 12, 2016.

      Answers
      • Answer

        The item was probably moved out-of-stock a while back, but there's probably still a few stores somewhere in the system that have stock of it. They won't ship it because there's none in the warehouses, but they can't remove it from the system because those stores that still have stock still need to be able to sell it. So if you want this battery, you would have to figure out what store or stores in what area even have it, and you're probably looking at quite a road trip.

        By James July 13, 2016.

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