Questions & Answers

32 Questions & 18 Answers
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  • Question
    I have a macbook with a cracked led display. I purchased a new one ( same model) from Best Buy and it came with a set up offer. Can the squad transfer contacts, office files, passwords, emails etc. to the new machine? Will I have to repurchase Word?   (0 Answers)

    By Newmacbook June 19, 2017.

  • Question
    Is Geek Squad able to help with Seagate GoFlex Home Desktop External Drive 3TB data recovery? My external drive was running slow, now the files say they are empty. Can you help?   (2 Answers)

    By jn31656 September 5, 2016.

    Answers
    • Answer

      How did it work out? Need data recovery too.

      By Starr July 15, 2017.

    • Question
      by accident I adeleted or formatted my SDHC card can you retrieve my video files   (1 Answer)

      By Tammy August 28, 2016.

      Answers
      • Answer

        Geek squad was able to restore a good part of my data to my accidentally reformatted portable hard drive. They weren't able to get everything but I'm grateful for what they were able to recover. It's worth a try.

        By Sunny July 20, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can you guys recover old deleted text messages from my phone.?   (0 Answers)

      By Julio August 27, 2016.

    • Question
      I Send my phone last month for warranty repair. Can you still recover my files? (photos specifically)   (0 Answers)

      By RaiO August 16, 2016.

    • Question
      Can you tell if the battery needs to be replaced and if so, at what fee ?   (0 Answers)

      By Viry August 15, 2016.

    • Question
      I have a broken connector for a USB small type hard drive, it has several Xbox 360 and Xbox one games/profiles and I'm wondering if they will be able to be saved or not?   (0 Answers)

      By Em August 1, 2016.

    • Question
      My laptop will not reboot it self what should I do?   (0 Answers)

      By Anonymous July 30, 2016.

    • Question
      HP notebook 15 purchased from BBuy, HD just crashed and won't boot. Can they recover the data (pictures/documents) from it? What is the price range?   (0 Answers)

      By Chris July 12, 2016.

    • Question
      Hello I have a Toshiba that crashed and wondering how much to clean and restore back to normal use? Thnx.   (0 Answers)

      By Bana July 5, 2016.

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