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Take it to Best Buy. The Geek squad may be able to help you. I always buy the warranty. It has helped my on more than one item I purchased. When you contact Dell by phone choose the option to speak to the sales department. Do not choose repair or tech support.
Sorry, there was a problem. Please try again later.Unless you buy the product directly from Dell, they will not help you with technical support. Call Best Buy Geek Squad and see if they can help.
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