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  • Question
    Is this product powerful enough to pick up dog hair   (11 Answers)

    My son wants to purchase this product for me and of course I have a dog.

    By Anonymous May 4, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      My wife has two long hair cats that never seem to stop shedding. After my last vacuum gave out because of that fact, a month or so went by before I could get this vacuum. Some parts of my carpet got pretty bad with cat hair, but the Dyson picked it up like it was nothing. I expect it will work as well with dog hair.

      By Erebus May 8, 2015.

    • Question
      What's the difference between purple(Model: 208988-01) and yellow(Model: 206900-01)? They have same names but different price and color.   (1 Answer)

      By mcm April 8, 2016.

      Answers
      • Best 
        Answer

        I contacted Best Buy but they don't know the diffrence between yellow and purple. So I contacted Dyson and below is what they said "the purple model from Best Buy will come with additional tools as well. The vacuum will come with the 2 standard tools like the yellow machine, however the purple vacuum will also come with the stiff bristle brush, mattress tool and the carbon fibre soft dusting brush.Besides the difference in attachments and color, the two machines will be exactly the same" hope this helps everyone

        By mcmm April 9, 2016.

      • Question
        does this vacuum drive itself?   (11 Answers)

        I know that's probably not the right term, but some vacuums kind of drive themselves, making it less tiring to use. It's kind of a dealbreaker for me!

        By barbara March 11, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          This vacuum does not have a direct drive belt, but this vacuum is very easy to push as the beater bar almost pulls it through the carpet.

          By Tayty March 13, 2015.

        • Question
          Is this the Dyson DC65?   (9 Answers)

          By Anonymous May 16, 2015.

          Answers
        • Question
          Too strong for plush carpet? Also weight of this Dyson.   (8 Answers)

          I am about to install plush carpeting and I also need a new upright vacuum cleaner. I am aware that some upright vacuum cleaners are too powerful for plush carpeting. Is this Dyson in that category? Also, how much does it weigh?

          By Anonymous September 21, 2015.

          Answers
          • Best 
            Answer

            Hi it's Vince with Dyson. The Dyson Ball Multi-Floor is designed with an auto-adjusting base plate. This feature adjust automatically to different carpet and hard floors. We will be happy to provide more info on the Dyson Ball Multi-Floor via email at askdysonus@dyson.com. Best wishes, Vince P.

            By DysonProductExpert October 6, 2015.

            • Brand Representative
        • Question
          Why is the purple one in the ad 299.00 and the yellow 399.00? Are they the exact same vacuum or not?   (1 Answer)

          By Michelle April 3, 2016.

          Answers
          • Best 
            Answer

            the purple model from Best Buy will come with additional tools as well. The vacuum will come with the 2 standard tools like the yellow machine, however the purple vacuum will also come with the stiff bristle brush, mattress tool and the carbon fibre soft dusting brush. Besides the difference in attachments and color, the two machines will be exactly the same! hope this helps

            By mcmm April 9, 2016.

          • Question
            Is this vacuum reconditioned?   (3 Answers)

            By Glor August 3, 2017.

            Answers
            • Best 
              Answer

              Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Multi Floor. This listing is for a new machine. Reconditioned will be listed as refurbished. Best Wishes, Krystal Dyson Customer Service

              By DysonProductExpert August 3, 2017.

              • Brand Representative
          • Question
            Does the roller brush turn off for hardwood floors?   (2 Answers)

            By inquirer May 12, 2016.

            Answers
            • Best 
              Answer

              Hi Inquirer. It's Vince with Dyson. The brush bar for the Dyson Multi-Floor is deactivated with a simple push of a button. I hope this info was helpful. Best wishes, Vince P.

              By DysonProductExpert May 18, 2016.

              • Brand Representative
          • Question
            does it have a retractable cord   (12 Answers)

            By Anonymous July 7, 2015.

            Closed to new Answers

            Answers
            • Best 
              Answer

              Hi it's Vince with Dyson. Dyson's Ball Upright Vacuum is designed with a power cord that is stored effortlessly on the unit itself. This unit does not have a mechanized power cord storage. We will be happy to answer any additional questions regarding Dyson's products via email at askdysonus@dyson.com. Best wishes, Vince.

              By DysonProductExpert July 27, 2015.

              • Brand Representative
          • Question
            What's the difference between the 208988-01 and the 206900-01?   (1 Answer)

            By Cesar April 4, 2016.

            Answers
            • Best 
              Answer

              the purple model from Best Buy will come with additional tools as well. The vacuum will come with the 2 standard tools like the yellow machine, however the purple vacuum will also come with the stiff bristle brush, mattress tool and the carbon fibre soft dusting brush. Besides the difference in attachments and color, the two machines will be exactly the same!

              By mcmm April 9, 2016.

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