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Your price for this item is $149.99
Page Showing 1-20 of 66 questions
  • QuestionWhat additional features does the Ember app offer?

    • Answer The Ember app allows users to remotely set their desired drinking temperature, save presets for their favorite drinks, experiment with tea steeping timers, and personalize the smart LED with their preferred color. It is compatible with both iOS and Android devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Ember Mug² come with a charging coaster?

    • Answer Yes, the Ember Mug² comes with a charging coaster. The product features mention that you can set your empty Ember Mug on the included Charging Coaster 2 to charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the advantages and disadvantages of the Ember Mug² compared to traditional coffee mugs?

    • Answer The Ember Mug² offers several advantages over traditional coffee mugs. It allows users to set and maintain their preferred drinking temperature, ensuring their beverages stay hot for up to 80 minutes or all day with the charging coaster. Additionally, the mug's smart features, such as the Ember app and LED indicator, provide convenience and customization options. However, a potential disadvantage is its higher cost compared to traditional mugs and the need for charging, which may be inconvenient for some users.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Ember Mug² compare to other temperature control mugs on the market?

    • Answer The Ember Mug² stands out with its precise temperature control, allowing users to set and maintain their preferred drinking temperature within a range of 120°F to 145°F. It also boasts a long-lasting battery life, lasting up to 80 minutes on a single charge or all day when used with the included charging coaster. Additionally, the Ember Mug² features an auto-sleep mode to conserve power and an IPX7 rating for easy cleaning.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I clean the Ember Mug²?

    • Answer To clean the Ember Mug², you can hand wash it, rinse it, or soak it since it has an IPX7 rating for full underwater submersion. However, for safety reasons, avoid placing it in a microwave oven.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery of the Ember Mug² last on a single charge?

    • Answer The Ember Mug²'s built-in battery can maintain the chosen drinking temperature for up to 80 minutes on a single charge. However, with the included charging coaster, the mug can maintain the desired temperature all day long.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the Ember Mug² compatible with both iOS and Android devices?

    • Answer Yes, the Ember Mug² is compatible with both iOS and Android devices. The Ember App, which allows users to remotely set their drinking temperature, save presets, use tea steeping timers, and personalize the smart LED, is compatible with both operating systems.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the temperature range that the Ember Mug² can maintain?

    • Answer The Ember Mug² allows users to set and maintain their preferred drinking temperature within a range of 120°F to 145°F (48.9°C to 62.8°C). It starts with a preset temperature of 135°F, but users can customize it to their liking.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty period for the Ember Mug²?

    • Answer The Ember Mug² comes with a 1-year warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the Ember Mug² dishwasher safe?

    • Answer The Ember Mug 2 is not dishwasher safe. The product specifications state that the care and cleaning instructions are to hand wash the mug.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of the Temperature Control Smart Mug²?

    • Answer The capacity of the Temperature Control Smart Mug² is 14 ounces or 414 milliliters. This information can be found in the product description under the "Sip And Savor" section.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use the Ember Mug² without the charging coaster?

    • Answer The Ember Mug² can be used without the charging coaster for a limited time. It has a built-in battery that maintains the chosen drinking temperature for up to 80 minutes on a single charge. However, to maintain the desired temperature for a longer duration, it needs to be placed on the charging coaster.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan you put any mug onto the charging station to keep the coffee warm or will it only work with the ember mug?

    Asked by RoyVal.

    • Answer No. This isn't a heated base like you'd see for much cheaper where it heats the mug directly. The ember mug has an embedded heating element and rechargeable battery in the base. The reason for the base is to recharge the battery, not heat the mug. The heating is handled by the mug itself.

      Answered by GoalieMedic

  • QuestionWhere is the ember mug made

    Asked by Anonymous.

    • Answer China

      Answered by Rehceb

  • QuestionCan I use my old 10 oz charge plate with this newer 14 oz smart mug?

    Asked by Peridots29.

    • Answer Hi there, thanks for reaching out! The charging coasters are interchangeable and laterally compatible to each mug. Both charging coasters use the same charging technology so you can charge the Ceramic Mug (both the 10 oz and 14 oz) on the Travel Mug coaster and vice versa!

      Answered by Ember, Inc.

  • QuestionDoes the cup recharge or maintain the battery charge while there is coffee in it if it is sitting on the charger?

    Asked by miche.

    • Answer Yes, it keeps your beverages warmed while on the charger and for about an hour while not on the charger if the cup has been charged. It's great to take into meetings or outside

      Answered by pasquallie

  • QuestionWhat are the risks of giving the coffee a "burnt" flavor as it sits in the cup? Thanks.

    Asked by MyMug.

    • Answer There's no burnt flavor. The element heats very evenly, so there isn't that burnt flavor that happens like you'd get when you leave a pit of coffee on a heating element. The biggest thing I notice is A) If you leave it in there a long time and use half and half, the heat will separate the fats in the half and half and they float to the top and make a film. I now use fat-free half and half and don't have the same issue, but I notice after an hour or so the taste does change a little, almost like it's the cream that's getting old from the extended heat. But if you drink faster than an hour, it doesn't create an issue. B) If you do use cream and leave a very small residual amount in the mug, it will continue to heat and form a sludge. Though it's easy to clean with some soap and water. I still highly recommend the mug. I like not having a cold cup of coffee sit there and go to waste as I'm working.

      Answered by GoalieMedic

  • QuestionOnly second generation offers 14 oz.

    Asked by ZaidSteve.

    • Answer It really only holds 12 oz.

      Answered by Wanda

  • QuestionOnce the mug is charged, can I leave it off the charger and it will still operate in the same manner? That is, hold the charge.

    Asked by RUNFLAT.

    • Answer Yes, it holds a charge for at least 1.5 hours per the ratings. I have had mine off the charger for about two hours. You can also keep it on the charger, and it will hold until your drink evaporates.

      Answered by Maria

  • QuestionSo the coaster charges the mug like a Qi charger?

    Asked by kanehi.

    • Answer No it has two rings on the base of the mug that make contact with two pins in the charging coaster.

      Answered by DUSTOFF