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  • Question
    Can I bring my computer into a store to have them check it out? How much will it cost? It is a tower ASUA MB and MSI Video card It turns on but no video have tried 2 monitors and it does not show anything on the screen?   (1 Answer)

    By HBSurfer June 29, 2017.

    Answers
    • Best 
      Answer

      You can reserve a time to take it into the store, here: http://www.bestbuy.com/site/geek-squad/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019. Pricing would depend on what work would ultimately need to be completed, and if you already have a Technical Support plan with the Geek Squad.

      By FeyBBY June 29, 2017.

      • Top 25 Contributor
  • Question
    Does Geek Squad help with products not purchased at Best Buy? Specifically, would Geek Squad help me troubleshoot issues with my home network?   (1 Answer)

    By Will July 8, 2016.

    Answers
    • Best 
      Answer

      You can get WiFi help from the Geek Squad. It doesn't matter where you purchased your hardware.

      By Lq195 September 30, 2016.

      • Top 1000 Contributor
  • Question
    HP desktop is 8 yrs old w/ Windows Vista 64-Bit and Explorer 9. Need in-home upgrade.Can this computer hard drive be upgraded and appx. cost?   (1 Answer)

    By 7vans January 14, 2017.

    Answers
    • Best 
      Answer

      Upgrading a computer that old is not recommended. You will not be able to find drivers to run things like your sound, graphics....should you upgrade to windows 10. Windows 10 software costs about $110 plug it in run it it will upgrade but you will not be able to use a lot of your computers built in hardware.

      By Skylar January 24, 2017.

    • Question
      Hello, I purchased a Lenovo Ideapad laptop from Bestbuy 4 years ago. Now I am having problems with it fully charging, and no removable battery. What to do? Will I have to purchase another laptop?   (1 Answer)

      By Glenn2017 June 14, 2017.

      Answers
      • Best 
        Answer

        You can bring it in to the Geek Squad to go over your options. It's possible that the internal battery can be replaced. You can reserve a time to speak with an Agent at your local store, here: https://www-ssl.bestbuy.com/identity/signin?token=tid%3A66512010-5122-11e7-a26c-005056920f06.

        By FeyBBY June 14, 2017.

        • Top 1000 Contributor
    • Question
      I have a 4 year old laptop. It's freezing and moving slow. I did the trade-in quote which was under $100.00 but seeing the laptop's age, should I trade it in or consider it being repaired?   (1 Answer)

      By Laptop November 17, 2016.

      Answers
      • Best 
        Answer

        I would suggest doing a clean reinstall of windows. back up your stuff first though. also if you have less than 4GB ram, I would increase that up to 4gb. but 4 years old isn't that bad.

        By lungsucker December 20, 2016.

      • Question
        Helllo , can I get a price quote for installing an ssd hard drive and transferring data from old mechanical drive . A good working dell Vostro 3750 laptop. thanks   (0 Answers)

        By sonny August 12, 2017.

      • Question
        How do I get to the English translation on this kindle?   (0 Answers)

        By TOO July 30, 2017.

      • Question
        I have an iphone 6 and i was wondering if i can get help moving a full text convo off my phone into a word document. i am searching the internet but everything seems to complicated for me. the conversation is long and too much to screen shot.   (0 Answers)

        By ChanChan July 28, 2017.

      • Question
        I just lost my desk top icons, how can I regain them?   (0 Answers)

        By Chuck July 24, 2017.

      • Question
        have a Lenovo Ideapad FLEX 4-1130. Charger is lost and I cannot find a replacement--even talked to Lenovo. What do I do?   (0 Answers)

        By lman July 15, 2017.

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