A:AnswerSounds like the control board may have been damaged. I would try unplugging the fridge. Leave it unplugged for a minute, then plug back in and hopefully the board can be recovered. Otherwise you’llneed a new board. Bty the the code is 5Y and CF which means the control board has lost connection to the user interface. You can find many solutions by doing a Google search
A:AnswerGo into the menu and turn the display ON and save it to show the normal features, temp settings etc. With the display set to OFF it only lights the dispenser option selected with a small indicator as you have described.
A:AnswerHi Serop! We do not offer an additional kit to install into the refrigerator for cold water. The water that dispenses will come directly from the tap. Hopefully the information we have provided is helpful to you. –Thanks!-
A:AnswerWe have ours on the factory setting and it works perfectly.
Maybe it’s the master control board. We had a crappy KitchenAid for a couple of years same problem as yours and it was a total nightmare!
Thank you for reaching out.
Did you know? Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound.
Some surfaces on floors, walls, and kitchen cabinets may make some sounds from the fridge more noticeable.
Feel free to reconnect with any additional questions about our refrigerators. Our Customer Care Department can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST.
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The part number for the gallon door bin is 241505501.
Hope this helps.
Feel free to give us a call, should you have any additional questions. Our team will be happy to assist you further and can be reached at 888 203 1389. We are ready to take your call Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm.
Our team can assist you with the matter concerning your icemaker.
At your earliest convenience, please contact us at 888 203 1389. Our specialists are ready to assist Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. Or you may email us at email@example.com.
We are happy you have your water supply connect. We will be happy to help you further with your appliance not making ice. Can you please contact us directly by chatting with our live agents or call us at 800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
A:AnswerAll have levels of noise due to the compressor going on and off and the ice dropping but I don't find it to be annoying. I guess what bothers one doesn't
bother another... everyone has their own level of comfort.
The water filter for this model is EPTWFU01. Should you like additional information for this filter, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.