Questions & Answers

1-10 of 23 Questions
  • Question
    My refrigerator water filter alert is still on green after a year. Does the alert reset after a power outage to start over or continue counting.   (5 Answers)

    By Anonymous September 8, 2011.

    Answers
    • Best 
      Answer

      Your filter indicator is on a timer that will go off every six months to remind you to change the filter. If you've had a power outage, it could reset your filter indiciator light as you have mentioned and cause it to stay green. Thank You, Frigidaire

      By FrigidaireSupport September 19, 2011.

      • Frigidaire Representative
  • Question
    how do I change the water filter? Do I have to turn off my appliance first?   (9 Answers)

    By Anonymous September 8, 2011.

    Answers
    • Best 
      Answer

      You do not have to turn your fridge off, all you need to do is remove the old water filter and replace it with the new one. When the old filter is removed, an automatic shutoff will engage which keeps water fromleaking until you replace it with a new one. Thank You, Frigidaire

      By FrigidaireSupport September 19, 2011.

      • Frigidaire Representative
  • Question
    Why is my new Frigidaire (rec''d as gift on 5/9/15) spitting out crushed ice when I push the cube button?   (7 Answers)

    Crushed ice spits out when we push the cube button.

    By Anonymous July 17, 2015.

    Answers
    • Best 
      Answer

      I find my Frigidaire ice machine to be horribly frustrating. It spits out crushed ice when on the cube setting, as well, and it gets stuck a lot where ice cannot go through. I spend a lot of time wiping water and ice from my kitchen floor. I'll never buy Frigidaire products again.

      By DB4564 September 9, 2015.

    • Question
      The red light still   (10 Answers)

      I changed the filter three days ago, I allowed run water for more than four minutes, like instructions indicated, but the red light indicator still on. Could you please help me? Thank you

      By Pelicoral July 16, 2012.

      Answers
      • Best 
        Answer

        You may need to reset the internal memory for the filter replacement reminder. Follow the instructions in the manual that correspond with your fridges model number (located on the label inside the fridge.). On the touchscreen model, I selected "options", scrolled down to "water filter" and held the "set" button until it responded. Hope this helped.

        By STEELEbilt August 21, 2014.

      • Question
        I only find that I've bought the water filter for the Fridgidaire I need the air filter too. How to buy?   (2 Answers)

        By Bobbie April 17, 2017.

        Answers
        • Answer

          I get it at Amazon

          By Clalecha May 4, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this filter work with Seriel #KN84804758?   (2 Answers)

        By Debbie December 12, 2016.

        Answers
        • Answer

          Look up Frigidaire and Electrolux. And you can order straight from the company. The number should be in the book that came with appliance.

          By Popi April 28, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this fit FGHC 2331PF?   (2 Answers)

        By Ripley November 25, 2016.

        Answers
        • Answer

          Please check at Frigidaire's website: frigidaire.com. Put in your model # and you should be able to find the correct water filter.

          By CoopieCopp May 12, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Frigidaire Model #LGUS2642LFO...cannot locate the owners manual for the fridge. Which Pure 3 water filter replacement model do I need to purchase?   (2 Answers)

        By petey1460 November 16, 2016.

        Answers
        • Answer

          Puresource 3 Water Filter Puresource 3 Water Filter Single pack PureSource® 3 water filter replacement. Color: white. It measures about 2-1/2 inches in diameter by 9-1/2 inches deep. by Frigidaire Part Number AP4567491

          By Topper54 June 10, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this filter fit fridgidaire gallery model # FGHS2355PF5A   (2 Answers)

        By Bobby October 20, 2016.

        Answers
        • Answer

          Please check at Frigidaire's website: frigidaire.com. Put in your model # and you should be able to find the correct water filter.

          By CoopieCopp May 12, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Looking for water filter compatible with Kenmore Elite side by side. Can no longer find Kenmore Ultimate II Refrigerator Filter 90302   (1 Answer)

        By Rocky August 29, 2016.

        Answers
        • Answer

          Hello Rocky! We do not recommend using a Frigidaire filter inside of a Kenmore refrigerator. We hope this is helpful information to you. –Thanks!-

          By FrigidaireSupport August 30, 2016.

          • Frigidaire Representative

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