Questions & Answers

1-10 of 14 Questions
  • Question
    Will this filter fit my Frigidaire model# FRS23H5ASB9 ?   (4 Answers)

    By Saranne October 25, 2014.

    Answers
    • Best 
      Answer

      Hi Saranne, Thank you for your submission. In researching the model FRS23H5ASB9, we were able to identify that the filter WF2CB would fit this particular model. Thank you for allowing us to assist you with your inquiry. Respectfully

      By FrigidaireSupport October 28, 2014.

      • Frigidaire Representative
  • Question
    After changing the filter, does the water suppose to look dirty at first?   (8 Answers)

    I changed my filter but the drinking water came out dirty for a while. It stopped after filling a few cups.

    By gamecockpruitt October 7, 2014.

    Answers
    • Best 
      Answer

      That is a good question gamecockpruitt! After exchanging a water filter it is recommended that the water line is purged by dispensing 3-4 cups of water or until the water being provided by the refrigerator is clean. We hope this information is of assistance. Please do not hesitate to contact us directly or via the Q&A and on this website. -Best Regards-

      By FrigidaireSupport October 8, 2014.

      • Frigidaire Representative
  • Question
    Frigidaire - PureSource2 not making ice   (4 Answers)

    when i noticed the light of my Frigidaire - PureSource2 (p/n 241691333) turned red, i reset the button and the green light turned back on. however, it is not making ice but water is running fine. can you tell me what the issue is?

    By Anonymous July 1, 2013.

    Answers
    • Best 
      Answer

      Hello, We appreciate your inquiry. Based on what you described though the filter light has been reset, the unit not producing ice is a sign of a partially clogged filter. It is recommended that a filter is replaced about every 6 months based on usage. If this time has expired please purchase a new filter as once the filter is completely clogged no water will be available to the dispenser. Thank you.

      By FrigidaireSupport July 3, 2013.

      • Frigidaire Representative
  • Question
    I changed my Pure Source 2 filter and now the light is red   (3 Answers)

    The filter status light on the front of the started out orange then turned red as I ran the water through. I tried a different new filter with the same result. It is a Side by side with a Pure Source 2 filtration system. Any suggestions would be appreciated.

    By Dee February 26, 2012.

    Answers
    • Best 
      Answer

      Once the filter has been replaced and purged, hold the filter reset button down for about 5 seconds. If the indication light does not reset back to green, try resetting the unit completely. Unplug for 30 seconds, plug it back in. Thank you, Frigidaire

      By FrigidaireSupport February 28, 2012.

      • Frigidaire Representative
  • Question
    How do u know if this is the right water filter   (3 Answers)

    By Anonymous November 8, 2016.

    Answers
    • Answer

      The fridge model number will help identify if the filter is a good match

      By tposbic March 17, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    If the manual says i need FC-100 filter is this it?   (1 Answer)

    By Anonymous July 28, 2016.

    Answers
    • Answer

      Hello Frigidaire Shopper! In order to verify which filter is the proper replacement part we will need to have your model number. Please, do not hesitate to contact us directly or via the Q&A forum on this website for any additional assistance. –Thanks!-

      By FrigidaireSupport May 10, 2017.

      • Frigidaire Representative
  • Question
    Will this fit a Kenmore FRS23KF6EM7?   (2 Answers)

    Will this fit a Kenmore model FRS23KF6EM7? They look alike except mine is clear.

    By Buck March 19, 2016.

    Answers
    • Answer

      Yes, it will. I use this filter in my Kenmore refrigerator.

      By Bob1420 July 7, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    why does my ice taste funny even after changing the filter and running a good amount of water thru it?   (6 Answers)

    put in a new filter, dumped all old ice and ran at least 2 gallons thru new filter but ice is funky!

    By john August 26, 2014.

    Answers
    • Answer

      Try cleaning your ice bin and always keep a fresh box of baking soda in fridge and freezer, to absorb odors, really helps keep ice tasting better

      By Buck January 29, 2016.

    • Question
      Can I still buy the older one?   (3 Answers)

      Best Buy web site shows a Frigidaire Pure Source 2 water filter in a blue box. Do you still have these that I can order? I do not want the newer ones that are all White.

      By Anonymous September 18, 2012.

      Answers
      • Answer

        I buy mine at bestbuy

        By Debb65 January 30, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      can I recycle the puresource2 filter?   (3 Answers)

      By Mike May 7, 2012.

      Answers
      • Answer

        They are not normally recyclable, if they are they will have a recycle symbol on them as it applies to the US.

        By TBD007 February 19, 2015.

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