Questions & Answers

1-10 of 12 Questions
  • Question
    Can I use a Puresource Ultra filter instead of a Puresource 3 filter?   (2 Answers)

    By Anonymous March 3, 2016.

    Answers
    • Best 
      Answer

      Yes you can! just don't try a puresource 3 in a fridge designed for a puresource ultra!

      By Bill June 9, 2017.

    • Question
      IF WATER LEAKING OUT OF BACK OF FILTER AREA, IS IT THE FILTER   (3 Answers)

      By Anonymous May 16, 2012.

      Answers
      • Best 
        Answer

        This could be a sign that the water filter is clogged or it may be the water filter housing. It is recommended that an authorized service professional diagnose the issue for you. Thank you, Frigidaire

        By FrigidaireSupport May 18, 2012.

        • Frigidaire Representative
    • Question
      If the ice maker starts to slow down a lot and the water comes out super slow could it be the filter?   (5 Answers)

      By Anonymous July 5, 2011.

      Answers
      • Best 
        Answer

        It's hard to say for sure, but an old filter can cause the flow of water to be much slower and might be causing what you described above. Thank You, Frigidaire

        By FrigidaireSupport July 6, 2011.

        • Frigidaire Representative
    • Question
      ice smells / tastes like food left in the fridge, will changing the filter rid of this?   (4 Answers)

      By apuebla April 25, 2011.

      Answers
      • Best 
        Answer

        The water filter should be replaced every 6 months; however, this would not be the cause of the ice smelling or tasting like leftovers. The main cause of this is because air circulates from the refrigerator cabin to the freezer. Therefore, if there is any open food in the refrigerator the ice will take on that smell. This will happen with any refrigerator brand. We recommend sealing all leftovers in tupperware to prevent this from happening in the future.

        By FrigidaireSupport April 26, 2011.

        • Frigidaire Representative
    • Question
      Will the Frigidaire WF3CB water filter fit a model FGHS2631PF4A Frigidaire refrigerator?   (2 Answers)

      By Frank June 16, 2016.

      Answers
      • Answer

        Hi Frank, The folks at Frigidaire can tell you. Their toll free number is 1-800-599-7569.

        By Citygirl December 9, 2016.

        • Verified Purchaser
    • Question
      will this filter fit the FFHS2311L   (1 Answer)

      By Anonymous November 29, 2015.

      Answers
      • Answer

        Hi! Thanks for inquiring about our PureSource3 filter and your current refrigerator. In order to confirm which filter you require, you will need to supply the entire model number. There should be two or three additional characters (alpha numeric) after the "L" that will determine your exact filter needs. Please reconnect with us through this Q&A forum or directly for more assistance. Thanks!

        By FrigidaireSupport November 30, 2015.

        • Frigidaire Representative
    • Question
      Frigidaire, why can't you substitute a pure source ultra filter for a pure source 3 filter?   (4 Answers)

      Frigidaire, why can't you substitute a pure source ultra filter for a pure source 3 filter? The fittings are exactly the same only the filter length differs and nobody seems to stock the pure source 3 filters anymore.

      By Ed June 7, 2015.

      Answers
      • Answer

        I have used Puresource ultra and Puresource 3 filteres interchangeably on my fridge. Look at the hole your filter slides into. If your refrigerator has two grooves (one wide on top and a narrow groove to the top left) you may use either filter. If you have only the groove on top you must use the Puresource Ultra. It is NOT always best to use origional parts!!

        By Bill June 9, 2017.

      • Question
        Is there a trade in option on this?   (4 Answers)

        I have old PureSource3 filters, can I recycle these and get some sort of trade in discount on the new one?

        By John October 6, 2013.

        Answers
        • Answer

          why, best buy sells the no. 3 pure source?

          By danny November 21, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        May I substitute the Pure Source Ultra for the Pure Source 3?   (3 Answers)

        I am having difficulty finding Pure Source 3 in the stores, but I did find the Pure Source Ultra which seems to have the same connectors. It's just longer. Is there any reason why I can use the Ultra instead?

        By Anonymous February 19, 2013.

        Answers
        • Answer

          I order mine online from best buy! they have it.Pure source 3

          By Ghwelite March 6, 2015.

        • Question
          Can I use this filter in place of a PureSource Ultra ?   (2 Answers)

          By rgarner44 November 12, 2012.

          Answers
          • Answer

            ALWAYS USED WHAT YOU INDICATED IN THE INSTRUCTIONS DON'T TRY TO MAKE CHANGES, THIS CAN CAUSE MALFUNCTIONING

            By JOHNNOFEAR August 5, 2015.

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