A:AnswerHi AJH60605-this is Sue from GE Appliances. We are sorry to hear of this unfortunate experience. This is certainly not the evaluation we would expect to hear as we are committed to manufacturing quality products for our consumers. We would like to communicate with you directly and would like some additional information. Please contact us by email at the following link: http://www.geappliances.com/service_and_support/contact/- Also, we suggest to check the installation. Over-the-range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. This can also be measured as 30" from the cooktop to the bottom of the cabinet it attaches to. For reference, see page 8 of the Installation Instructions online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-2.pdf- Thanks for reaching out to us and for the opportunity to provide assistance.
A:AnswerHello. This model can have it vented out the top when you need to externally vent outside your home. This is explained how to do this in the installs that comes with this microwave. Be careful when you install it. Geoff@GEA
A:AnswerHello,
Thanks for reaching out to us! We appreciate your loyalty to GE Appliances and we're glad we can help you. We do not recommend reusing the same mounting plate for different models. This microwave oven will come equipped with it's own mounting plate. We've placed the installation instructions in the link below for more details.
(Page 9-11 for Mounting plate)
file:///C:/Users/240054351/Downloads/Installations+JVM3160DFBB.pdf
Hope this helps!
-Sylvia@GEA
A:AnswerHi Marshal - Thanks for viewing GE Model JVM3160DFWW! Yes, all GE over-the-range microwaves have a venting system (exhaust fan) that removes smoke, steam and odors. This model has a two-speed, 300-CFM venting system. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerYes this product will fit the space of your old microwave, providing the measurements are the same. We had a GE microwave for 10 yrs and did not have one problem with the product and hope to get the same performance.
A:AnswerHi Bonita - Thanks for your loyalty! All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model EM03000HWW05. A comparable model with sensor cooking controls is GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: JVM6175DKWW (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerSame issue with me. Clock light is too bright. Almost hurts the eyes to look at it. Our previous same GE microwave was much more subdued and the light was a green. Softer green light.
Possible solution might be to remove the control cover and insert a piece of transparent green film over the clock / control area.
Dean
Mountlake Terrace, WA
A:AnswerI recently bought a stainless steel 1.6 cu ft GE microwave JVM3160RFSS on bestbuy.com (on sale, very good price) and am satisfied with it. It replaced a microwave of the same model that I bought several years ago. Its specs from the Web site are:
Product Height 16 1/2 inches
Product Width 29 7/8 inches
Product Depth 15 1/4 inches
I googled your model number (it's 1.7 cu ft, slightly larger internally than mine) and found the following approximate specs, virtually identical to yours
Approx. Product Dimensions (WxHxD) (in.)
29 7/8 in x 16 13/32 in x 15 1/4 in
Hope that answers your question. Google can find almost anything.
A:AnswerHi Polly - A comparable replacement model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD (Gray) or PEB7227DLBB (Black). You will also need 30" Trim Kit JX7230SLSS (Stainless Steel). We suggest to view the Quick Specs at the following link for cabinet dimensions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - We certainly appreciate your loyalty! If you need further assistance, please reach out to us at GEAppliances.com or 1-800-626-2005. Sue
A:AnswerHi Doglover - The microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position). Outside Exhaust (Horizontal). Recirculating (Non-vented ductless). Recirculating Charcoal Filter JX81L is included. It installs behind the door grille. Play Video: https://www.youtube.com/embed/l8Hierh0aLw?rel=0 - Thanks for choosing GE. Enjoy! Sue
A:AnswerHi - Yes, the microwave is equipped with one cavity lamp (120V-130V, 30W incandescent bulb #WB25X10029). See page 15 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Keep in touch! Sue
A:AnswerHi repairorreplace- We suggest our GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven
JVM3160DFCC (Bisque). Check out the Quick Specs for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. We certainly appreciate your loyalty. Enjoy! SUEatGEA
A:AnswerOn low speed the vent fan has a fairly low noise level. It is much noisier when used on the high speed. I have found the low speed to be sufficient for removing steam, etc. when using the stove top.
A:AnswerHi-this is Sue from GE. Thanks for your interest!
This over-the-range microwave with exhaust is not designed to be installed in a box/cubby. It is designed, tested and approved by UL for use over a range. It is not designed, tested or approved by UL for any other use.
We suggest to view our countertop model PEM31SFSS for this application. An optional hanging kit (JXA019K0 is available. You can view the specifications and photos at the following link:
http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&fs=saas&saas=saas&keys=keys&st=pem31sfss
We hope this model works for you. Thanks for checking with us!
