Questions & Answers

18 Questions & 25 Answers
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  • Question
    Can the doors be reversed to open to the left?   (2 Answers)

    By Td July 24, 2016.

    Answers
    • Best 
      Answer

      Hi Td- This is Sue at GE Appliances. Thanks for your interest! Yes, the refrigerator door swing is reversible for flexible installation. Thanks for checking with us!

      By GE Answers July 28, 2016.

      • Brand Representative
  • Question
    Hi, I cannot see where the ice maker is.....does the automatic ice maker come w the fridge.... If so..... Where is it.....? Thank you   (2 Answers)

    By Logan May 29, 2016.

    Answers
    • Best 
      Answer

      Hello Logan - this is Nancy at GE Appliances and I am happy to help you. This refrigerator does not come with an icemaker, it is optional. It is icemaker-ready. You would purchase Icemaker #IM4D. I hope this helps! Thanks for checking with us!

      By GE Answers June 5, 2016.

      • Brand Representative
  • Question
    Since the freezer has a swing door, what is the minimum angle (in degrees) that the bottom drawer will slide out? Does it have to be greater than 90 degrees?   (1 Answer)

    By Calyq May 16, 2017.

    Answers
    • Best 
      Answer

      Hi Calyq- This is Sue at GE Appliances. Thanks for viewing our GE® ENERGY STAR® 21.0 CU. FT. BOTTOM FREEZER REFRIGERATOR GBE21DGKWW! The drawer can be accessed with the door at a 90 degree opening but cannot be removed unless fully opened. We suggest to view the Quick Specs for product dimensions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GBE21DGK_c2.pdf - Keep in touch. We are always eager to provide assistance!

      By GE Answers May 17, 2017.

      • Brand Representative
  • Question
    With this refrigerator, what are the actual measurements height x width x depth? Then , allowing for extra space needed for clearances, etc, what would be the minimum space requirement?   (2 Answers)

    By Anonymous January 4, 2017.

    Answers
    • Best 
      Answer

      The height to the hinge is 69.7 inches, the depth with the handle is 36.625 inches, and the width is 29.75 inches.

      By CommunityAnswer January 4, 2017.

    • Question
      What is the actual height of the refrigerator, not the hinge part. I see two different answers. "Height 66.9 inches." But elsewhere: "Height To Top Of Refrigerator 68.625 inches." Also, does the top shelf in the freezer slide out or is it fixed?   (2 Answers)

      By CenVillager December 9, 2016.

      Answers
      • Best 
        Answer

        The actual height of the refrigerator is 68.625 inches.

        By CommunityAnswer December 10, 2016.

      • Question
        1.) What's the actual height of the fridge? Not the door hinge height. 2.) If I install the optional ice maker where will it be located?   (2 Answers)

        By Geo June 21, 2016.

        Answers
        • Best 
          Answer

          This model measures 66.9 inches in height.

          By CommunityAnswer June 21, 2016.

        • Question
          Does this model come in white?   (1 Answer)

          By Anonymous May 15, 2016.

          Answers
          • Best 
            Answer

            Hello - this is Nancy at GE Appliances and I am happy to help you. Yes, this model does come in white. The Model number is #GBE21DGKWW. I hope this helps! Thanks for checking with us!

            By GE Answers May 15, 2016.

            • Brand Representative
        • Question
          is it new?   (1 Answer)

          By Immelting August 13, 2017.

          Answers
        • Question
          My fridge was delivered and they did not put the handles on. I followed the instructions and I am unable to get either of the door handles to "click" into place. I've tried and had others try and they just won't click into place. Suggestions??   (1 Answer)

          By sjhamilton August 4, 2017.

          Answers
          • Answer

            Hi sjhamilton- Thanks for choosing our GE® ENERGY STAR® 21.0 Cu. Ft. Bottom-Freezer Refrigerator GBE21DSKSS! We are sorry to hear of the difficulty with the handle installation and suggest to view page 19 of the Installation Instructions as the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - If you still have difficulty, we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us and for making GE Appliances a part of your home. Keep in touch! SUE@GEA

            By GE Answers August 4, 2017.

            • Brand Representative
        • Question
          Does this model come in slate? We purchased the 23.2 side by side but it fits tight and we can't open the freezer door. All of our other appliances are the new GE Slate and we love them but very disappointed in the fridge.   (1 Answer)

          By LoRia July 27, 2017.

          Answers
          • Answer

            Hi LoRia- Thanks for your purchase! We are excited to hear you "love" our Slate finish! Model GBE21DGKWW (White) is also available in Stainless Steel (GBE21DSKSS) and Black (GBE21DGKBB). It is not offered in Slate. We suggest to view our GE® ENERGY STAR® 20.9 Cu. Ft. Bottom-Freezer Refrigerator GDE21EMKES (Approx. Product Dimensions (WxHxD) (in.) 29 3/4 in x 69 7/8 in x 36 5/8 in: http://www.bestbuy.com/site/ge-20-9-cu-ft-bottom-freezer-refrigerator-slate/5003922.p?skuId=5003922 - GE SLATE APPLIANCES — Rich, stone-inspired finish. Learn more: http://www.geappliances.com/ge/slate-appliances.htm - We hope this model suits your needs. Keep in touch! SUE@GEA

            By GE Answers July 28, 2017.

            • Brand Representative

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