Questions & Answers

21 Questions & 44 Answers
1-10 of 21 Questions

OR

  • Question
    What are the measurements for the pwe23kmkes refrigerator?   (2 Answers)

    By Paddler May 16, 2017.

    Answers
    • Best 
      Answer

      Here are the dimensions for this item: 69.9"H x 35.75"W x 31.25"D.

      By CommunityAnswer May 16, 2017.

    • Question
      What is the difference between this model, PWE23KSKSS and PWE23KSDSS that I've seen elsewhere online?   (1 Answer)

      Answers
      • Best 
        Answer

        Hi GHB- This is Sue at GE Appliances. We are excited to hear of your interest! PWE23KSKSS is the latest model and replaces PWE23KSDSS. The PWE23KSKSS changed door shape from a crown top door to a flat top door. Also, the Full-Width Electronic Temperature Control Drawer has colored LED lighting. Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities. Take a look: http://www.geappliances.com/ge/stainless-steel.htm - Thanks for checking with us!

        By GE Answers April 19, 2017.

        • Brand Representative
    • Question
      From the discussions below it sounds like both the "slate" color and the "black stainless" color are magnetized and will hold magnets. Is the same true for the actual stainless steel finish?   (1 Answer)

      Answers
      • Answer

        Hello Lee46, I am happy to help. Many of our new stainless steel refrigerators will hold a magnet. You can try testing it with a magnet while you are shopping. This particular model should hold a magnet. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

        By GE Answers August 11, 2017.

        • Brand Representative
    • Question
      Will the slate finish take magnets? The fridge we are replacing has served as the family communication and reminder center.   (3 Answers)

      By BriarRose August 9, 2017.

      Answers
    • Question
      my freezer temp will not get cold   (1 Answer)

      Answers
      • Answer

        Hi Cheryl- Thanks for choosing our Profile Series PWE23KSKSS! We are sorry to hear the freezer is not cooling and glad to offer assistance. We suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. If your refrigerator is not running or not cooling at all, see the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21631 - If it is cooling but not enough, see the following troubleshooting link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 - If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We are confident our factory-trained service technicians can resolve any issues to your satisfaction. We hope this is helpful. Thanks for reaching out to us! SUE@GEA

        By GE Answers August 8, 2017.

        • Brand Representative
    • Question
      Is installation free?   (0 Answers)

    • Question
      So say I buy this fridge from Best Buy on-line, how do I get the $1225 rebate?   (0 Answers)

    • Question
      Does this refrigerator come in white? Also, does the freezer have a light in it?   (3 Answers)

      Answers
      • Answer

        Hello Kate, I am happy to help. This particular style of refrigerator does not come in white. The freezer does offer lighting. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

        By GE Answers July 3, 2017.

        • Brand Representative
    • Question
      my counters are 24 inches deep. how deep is this refrigerator   (1 Answer)

      Answers
      • Answer

        Hi mcr- This is Sue at GE Appliances. We're excited to hear of your interest! The counter-depth design offers a built-in look by allowing the case to fit nearly flush with surrounding cabinetry. The case depth (without door) is 24 3/8". We encourage you to view the Quick Specs at the following link for all product dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - Keep in touch. We are always eager to provide assistance!

        By GE Answers June 6, 2017.

        • Brand Representative
    • Question
      What is the slate color like? is it stainless   (5 Answers)

      By Michep May 17, 2017.

      Answers
      • Answer

        Hi Michep- This is Sue at GE Appliances. We are excited to hear of your interest in our Slate finish! Slate is a highly engineered, low-gloss matte metallic paint finish (not stainless steel). Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain and holds magnets. Slate was specifically created with today's open floor plans in mind. It goes with every texture and color, never clashing with the rest of your decor. A warm, matte texture matches every style. Stainless accents complement any hardware. On the sides, a specially created shade of gray goes with every color for easy coordination. Check out our Slate Collection: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch. We are always eager to help make your buying decisions easier!

        By GE Answers May 18, 2017.

        • Brand Representative

    Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions