Questions & Answers

11 Questions & 14 Answers
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  • Question
    Just had this fridge set up a few hours ago. How long does it take to start making ice cubes? Its been about 3 hours and zero made at this point.   (2 Answers)

    By KATHY June 24, 2017.

    Answers
    • Best 
      Answer

      Mine took about 6 hours

      By Giamar June 24, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Provide all dimensions for unit, especially depth of refrigerator   (2 Answers)

    By Lady November 25, 2016.

    Answers
    • Best 
      Answer

      Hi Lady- This is Sue at GE Appliances. Thanks for viewing! The approximate dimensions are as follows: 69 7/8" Height x 32 3/4" Width x 37 1/2" Depth (including handle). We suggest to view the Quick Specs at the following link for additional dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GFE24JMK_JSK_c2.pdf - We hope it fits. Thanks for checking with us!

      By GE Answers December 16, 2016.

      • Brand Representative
  • Question
    does this model GE- 23.8 come in stainless.   (1 Answer)

    By jakey September 18, 2016.

    Answers
    • Best 
      Answer

      Hi jakey- This is Sue at GE Appliances. Thanks for viewing our GE Series Refrigerators! Yes, this model is available in stainless steel. The model number is GFE24JSKSS. Thanks for checking with us!

      By GE Answers September 22, 2016.

      • Brand Representative
  • Question
    How is the noise with this fridge? I am looking for a pretty quiet one.   (1 Answer)

    By Jenn2016 September 15, 2016.

    Answers
    • Best 
      Answer

      Hello Jenn2016 - this is Nancy at GE Appliances and I am happy to help you. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Therefore they will sound differently than older refrigerators. This includes sounds such as humming, whooshing, clicks, pops, cracks, snaps, whirring, and water sounds. They are sounds that most people become accustomed to over time and are barely noticed. I hope this helps! Thanks for checking with us!

      By GE Answers September 18, 2016.

      • Brand Representative
  • Question
    What is the difference between Defrost Type - Frost Guard on this model vs. Frost Free on other models?   (1 Answer)

    By Lynda August 8, 2017.

    Answers
    • Answer

      Frost Guard is a adaptive defrost process where the refrigerator will only defrost as needed. Frost Free is where the refrigerator defrosts on a regular cycle, needed or not.

      By CommunityAnswer August 8, 2017.

    • Question
      Does this model come in 36 inch width?   (1 Answer)

      By Anonymous January 15, 2017.

      Answers
      • Answer

        Hello - this is Nancy at GE Appliances and we are happy to help you. This refrigerator does not come in a 36" width. However, a refrigerator that is most similar that is 35-3/4" wide is the GFE26GSKSS. We hope this helps! Thanks for checking with us!

        By GE Answers January 22, 2017.

        • Brand Representative
    • Question
      How tall is this refrigerator?   (2 Answers)

      By Kimnad November 18, 2016.

      Answers
      • Answer

        Hi Kimnad- This is Sue at GE Appliances. Thanks for viewing! Overall Height is 69 7/8". Height to Top of Case is 68 5/8". 1" air clearance is recommended on the top. We suggest to view the Quick Specs for dimensions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GFE24JMK_JSK_c2.pdf - Keep in touch!

        By GE Answers December 7, 2016.

        • Brand Representative
    • Question
      Is there a shorter version of this model? Specifically less than 68 height not including the hinge.   (1 Answer)

      By Christina October 21, 2016.

      Answers
      • Answer

        Hello Christina - this is Nancy at GE Appliances and I am happy to help you. We apologize; however, our French Door Refrigerators do not come less than 68" high. Our only refrigerator models that are less than 68" high are our top mount models (with the freezer on top). I hope this helps! Thanks for checking with us!

        By GE Answers October 25, 2016.

        • Brand Representative
    • Question
      is there an option to add a 2nd ice maker in drawer freezer?   (1 Answer)

      By roxcard September 9, 2016.

      Answers
      • Answer

        Hi roxcard- This is Sue at GE Appliances. Thanks for considering our GE Series French-door Refrigerator! GFE24JMKES is not designed to accept an optional second icemaker. The second icemaker option is offered on the following Slate models PFE28KMKES, GFE28GMKES, GYE22HMKES, PYE22KMKES. Thanks for checking with us!

        By GE Answers September 12, 2016.

        • Brand Representative
    • Question
      does it come in white   (1 Answer)

      By Anonymous September 5, 2016.

      Answers
      • Answer

        Hi- This is Sue at GE Appliances. We are excited to hear of your interest in our French-door Refrigerators! Yes, this model is available in white. The model number is GFE24JGKWW: http://www.bestbuy.com/site/ge-23-8-cu-ft-french-door-refrigerator-high-gloss-white/5009902.p?id=bb5009902&skuId=5009902 - Keep in touch!

        By GE Answers September 8, 2016.

        • Brand Representative

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